Restaurant Captain/Assistant General Manager (Supreme Dumplings)

Restaurant Captain / Assistant Manager Location: Tacoma, WA, US Salary Range: $28.00 To $38.00 Hourly About the Role Restaurant Captains play a key leadership role, supporting the General Manager in daily operations while ensuring SOPs are upheld, the team is well‑trained, and guests receive exceptional service. Restaurant Captains lead by example, energize the team, and ensure the restaurant consistently meets or exceeds operational standards. Key Responsibilities Greet and assist guests with a friendly and professional demeanor; respond appropriately to feedback and concerns Train team members and uphold company standards in food preparation, service, and cleanliness Monitor food quality and manage food cost controls Communicate daily goals and support team members during busy shifts Coordinate schedules, cleaning checklists, inventory, and supply orders Resolve operational issues promptly, including guest concerns and training gaps Clearly communicate procedures, standards, and expectations Lead training across all stations using hands‑on guidance and the company’s learning management system Learn basic maintenance of kitchen equipment Conduct daily quality checks to ensure consistency and high standards Perform other duties as assigned Qualifications Minimum 2 years of experience in customer service, food service, or a related field High school diploma or GED required Valid food handler’s permit (or willingness to obtain one) Alcohol server permit preferred Strong attention to customer needs and detail‑oriented service mindset Excellent verbal communication and leadership skills Ability to perform effectively in a fast‑paced environment Strong training, coaching, and team development abilities Solid organizational and problem‑solving skills Ability to stand and walk for extended periods Comfortable working in variable temperatures and around chemicals, smoke, or airborne particles Benefits & Other Compensation Eligible employees may receive a comprehensive benefits package, which may include: Medical, dental, and vision insurance Paid time off Employee meals and discounts Opportunities for career growth and professional development Eligibility and benefit offerings may vary based on position and tenure Supreme Dumplings is an equal opportunity employer. We consider all applicants without regard to race, religion, color, gender, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, marital status, or any other status protected by law. We strive to reflect the diverse communities we serve. Applicants must be 18 years of age or older and must be able to provide documentation proving legal authorization to work in the United States . #J-18808-Ljbffr