Insurance Account Manager II

Insurance Account Manager II

Aon is seeking an Insurance Account Manager II to join our Commercial Lines team in Atlanta, GA. This hybrid role is an exciting opportunity for a client-focused insurance professional who thrives in a fast-paced, collaborative environment. As an Account Manager II, you will partner with Account Executives and Producers to support complex risk accounts, deliver exceptional service, and help drive a smooth, strategic renewal process. You will play a highly visible role on the teambuilding strong client relationships, coordinating across stakeholders, and ensuring every detail is handled with accuracy, urgency, and care.

How This Opportunity Is Different At Aon, you will be part of an inclusive, high-performing team that values trust, collaboration, and continuous growth. We are passionate about delivering results for our clients while also investing in our colleagues' success. In this role, you will have the opportunity to make a meaningful impact, strengthen your expertise in complex commercial risk, and build a rewarding career within a global organization that values innovation, development, and wellbeing.

Skills That Will Lead To Success

• High level of proficiency in Microsoft Office Suite and Microsoft Teams
• Excellent understanding of commercial risk insurance products, including Property, Management Liability, and Casualty coverage
• Highly organized, proactive, and able to manage multiple priorities with confidence
• Outstanding attention to detail paired with advanced analytical and problem-solving skills
• Excellent verbal and written communication skills with the ability to build trust across clients and internal teams
• High school diploma or equivalent required
• Associate degree preferred
• 2+ years of commercial insurance experience required
• Property & Casualty insurance license required

Day To Day

• Serve in a client-facing capacity, building excellent relationships and delivering responsive, high-quality service
• Ensures a clean paper trail is left on office shared drive for documentation/audit purposes
• Support the renewal process by coordinating requests, assembling materials, and ensuring timely, accurate communication between clients and account team members
• Gather and analyze client and market data to help shape renewal strategies and create polished, client-ready presentations
• Runs presentations in conjunction with Account Executive and account teams during client meetings
• Act as a key client liaison for certificates, auto IDs, location additions, invoices, policy transmittals, and other important service requests
• Monitors and follows-up on invoice generation, fee agreements, and other receivables
• Handles client open items list and responds to client ad-hoc requests
• Manage both routine and complex coverage inquiries and endorsement requests with professionalism and technical accuracy
• Provide guidance and mentorship to less senior Account Managers, helping support team development and success
• Delegates work to support staff where applicable

Pay Transparency Laws: The salary range for this position intended for U.S. applicants is $65,000 to $85,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.