Customer Service Representative
Park Aerospace Corp.
Customer Service Representative
Park Aerospace designs and manufactures advanced materials for aerospace, defense, and high‑tech industries. We offer a stable environment, hands‑on technical work, strong safety culture, and competitive benefits that support your long‑term career growth.
As a Customer Service Representative, you'll be the main point of contact for customers and internal teams. This role involves heavy email and data entry, requires strong attention to detail, and supports the full order lifecycle-from quoting to delivery.
What You'll Do
- Respond to customer inquiries by email and phone (high volume-up to 200 emails per day).
- Prepare and process material quotes-about 60% of the role-using Excel and written summaries.
- Review customer purchase orders and enter them accurately into Oracle 11i.
- Maintain customer files in compliance with AS9100 requirements.
- Use customer portals when needed to manage orders or approvals.
- Review contracts and coordinate with Engineering, Quality, and Legal for order approval and terms & conditions.
- Track and expedite customer orders and provide timely updates.
- Communicate customer issues, complaints, and changes in requirements to internal teams.
- Attend production/WIP meetings and complete follow‑up actions.
- Perform export screenings and communicate ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations) requirements as needed.
- Support other CSRs and complete additional administrative tasks.
What You'll Need
- Must type at least 40 words per minute.
- Strong written communication for quotes, emails, and customer documentation.
- 3-5 years of experience in a fast‑paced customer service or sales support role preferred. Candidates who have had recent managerial retail roles are strongly encouraged to apply.
- Ability to organize and prioritize high‑volume work with accuracy and urgency.
- Strong attention to detail and ability to work independently.
- Strong Excel skills (required for quoting and data tracking).
- Proven ability to multitask and meet deadlines.
- Experience preparing quotes is a plus.
Benefits Summary
- Full medical, dental, and vision coverage
- Paid time off
- Tuition reimbursement
- Referral program
- Hands‑on training and advancement opportunities
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Newton, KS vacancy
- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...SuggestedContract workPart timeLocal area
Dollar Tree
Newton, KS3 days ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...SuggestedHourly payFull timePetco
Newton, KS5 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...SuggestedHourly payBest Buy
Newton, KS3 days ago- ...Job Title Front-end Department Manager Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching...SuggestedSeasonal workLocal area
Kroger
Newton, KS2 days ago $13 per hour
Retail Odyssey, an Advantage Solutions company, is seeking a Retail Merchandiser to support in-store merchandising in Newton, KS. You will build displays, reset shelves, rotate products, and ensure stock availability to maximize sales opportunities. No prior experience...SuggestedHourly payyour adv
Newton, KS13 hours ago$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
North Newton, KS4 days ago$17 - $22 per hour
Costco is seeking Customer Service Associates to assist members with purchases, returns, and front-end store operations. Customer Service Associates are responsible for greeting members, operating cash registers, processing payments, assisting with returns and exchanges...Hourly payFull timePart time- ...Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department...Full timePart timeSeasonal workFlexible hoursNight shift
Kroger
Newton, KS5 days ago - ...Our Team Members are motivated, team oriented, friendly, dependable and driven to providing excellent guest service! A qualified candidate will serve our guests Hot and Fresh Food in a Clean and Safe environment in a Friendly and Fast manner. Previous fast food experience...Shift work
Burger King
Newton, KS5 days ago $14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend work$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
North Newton, KSmore than 2 months ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
Newton, KSmore than 2 months ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Newton, KSmore than 2 months ago$2,400 per month
...voluntary insurance products. We exclusively represent Washington National Insurance Company,... ..., you will: Identify prospective customers and develop insurance proposals Meet... ...relationship building, communication, customer service, and time-management skills Self-...Full timePMA USA (Performance Matters Associates, Inc.)
Newton, KS7 hours ago$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend workPostal Jobs Resource
Newton, KSmore than 2 months ago$15 - $17.5 per hour
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering...Hourly payTemporary workWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift- Job TitleThis position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin... ...the store vehicle and alert the supervisor to repair and servicing needsAdhere to assigned routes and following time schedulesComply...Part timeFor contractorsWork experience placementAfternoon shift
$22 - $36 per hour
The United States Postal Service (USPS) is seeking Mail Carriers and City Carrier Assistants (CCA) to deliver mail and packages to residential and business customers on assigned routes. Mail Carriers are responsible for sorting mail, loading mail and packages into delivery...Hourly payFull timeWork at officeNight shiftUSPS
Newton, KS2 days ago- ...merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a FAST Team Member, it is essential that you...Flexible hoursShift work
- ...quality: Emphasizes the need to deliver quality products and/or services. Certificates, Licenses or Registrations: ~... ...Demands of the Job: Physical demands described here are representative of those that must be met by an employee to successfully perform...Full timeTemporary workWork at officeMonday to FridayFlexible hoursShift work
US Oncology Network-wide Career Opportunities
Newton, KS4 days ago - ...data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly....Remote work
Only Data Entry
Newton, KS5 days ago - ...Seasonal Client Service Professional/Receptionist Helping others is what we do best here, which means you will get to see the impact... ...in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational...Seasonal workWork at officeFlexible hours
H&R Block
Newton, KS1 day ago - ...all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%)... ...walking) Walking Disclaimer This job description represents an overview of the responsibilities for the...Full timePart timeFlexible hoursShift work
$13 per hour
...a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities... ...to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team...Hourly payThe Retail Odyssey Company
Newton, KS7 days ago- ...as Salespersons. In this exciting role, you will connect with customers to understand their automotive needs and guide them through the... ...Automotive Group, we pride ourselves on providing exceptional customer service, and our Salespersons play a pivotal role in delivering an...
Conklin Automotive Group
Newton, KS5 days ago - ...PSR I- Job Description Job Purpose: The Patient Service Representative (PSR) works as a member of Health Ministries Clinic team in... ...of sensitive information is required ~ Experience with customer service and multi-line phones is preferred ~ Computer knowledge...Full timeMonday to Friday
Health Ministries Clinic
Newton, KS17 days ago - ...as Salespersons. In this exciting role, you will connect with customers to understand their automotive needs and guide them through the... ...Automotive Group, we pride ourselves on providing exceptional customer service, and our Salespersons play a pivotal role in delivering an...
Conklin Automotive Group
Newton, KS5 days ago $75k
...Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual renewal income , and luxury travel incentives for high achievers....Flexible hoursNight shiftPlatinum Supplemental Insurance
Newton, KS2 days ago$13 per hour
...a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities... ...to and from work location* Demonstrate excellent customer service and interpersonal skills with our clients, customers and team...Hourly payyour adv
Newton, KS13 hours ago$15 per hour
...a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities... ...to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team...Hourly payNight shiftAdvantage Solutions
Newton, KS5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer service agent Newton, KS
- client experience specialist Newton, KS
- customer service associate Newton, KS
- customer success specialist Newton, KS
- hospital customer service representative Newton, KS
- customer service representative hiring Newton, KS
- community service representative Newton, KS
- client service representative Newton, KS
- customer support representative Newton, KS
- customer relations specialist Newton, KS