Housekeeping Supervisor

Job Description

Job Description

Join our dynamic team as a full-time Housekeeping Supervisor to help lead our hotel housekeeping team! Candidates must be available weekends, AM & PM shifts and holidays. Supervisor experience is preferred but we're willing to train the right candidate. A flexible schedule and weekend availability is required.

A LITTLE ABOUT US

Situated just one mile from Healdsburg town square, nestled within the acres of lush, layered grounds, The Madrona, features 22 charming guest rooms, suites and a lively Michelin star restaurant set across six main buildings. From breakfast, lunch, and dinner to exceptionally curated private events, pop-up dinners, and local gatherings utilizing all nine acres of our beautiful property. Our Chef's garden, fruit and olive orchards, and vineyard provide a truly unique farm to table experience for our guests and staff alike. As part of the leadership team of The Madrona you are an extension of Mosaic Hotels and Restaurants' unique edge to deliver uncommon hospitality.

WHAT WOULD YOU DO AS A HOUSEKEEPING SUPERVISOR?

Plan and direct housekeeping team members to carry out their duties to ensure the cleanliness of guest rooms, lounges, lobbies, bathrooms and hallways Provides superlative service to hotel guests and co-workers in performing all housekeeping duties Provide a high level of attention to detail and following procedures.

REQUIRED COMPETENCIES:

• Customer Focus
• Team Work Orientation
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Proficient with operating equipment on the property
• Good communication skills
• Leadership ability
• Good computer skills with MS Office Suite

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential function from the list above satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• A minimum of 6 months of housekeeping experience
• Must be able to communicate clearly with managers and other personnel
• Must be able to understand instruction in English

ESSENTIAL PHYSICAL REQUIREMENTS:

The physical requirements listed are representative of those that must be met by an employee to successfully perform the essential functions and key responsibilities of this position. Work conditions in certain areas of the restaurant/hotel can be hot, cold, wet, slippery and/or noisy.

• Frequent walking, including climbing up and down stairs are required
• Ability to sit, stand, walk, climb stairs, bend, lift, twist, kneel, crouch, crawl, pull, push, carry, grasp, reach and stoop as needed, sometimes for extended periods, and to occasionally lift and carry heavy items up to 40 pounds (may be aided)
• Ability to talk and hear

The Madrona is a part of Mosaic Hotel Group ; a collection of award-winning, boutique hotels, each providing an immersive experience for the modern traveler. With fewer than 80 rooms each, Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20+ hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.

Palisades Hospitality offers the following benefits for eligible full time employees:

Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation, Voluntary Benefit Center for Ancillary Coverages like Critical Illness, Hospital Indemnity, Travel Insurance, Pet Wellness and more!

Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 21

Perks: Hourly PTO accrual, All employees are eligible to enjoy a Travel + Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.