Strategic Account Executive | Americas

Strategic AE

Our mission is to redefine customer success for modern enterprises. As a Strategic AE your main objective is to win ambitious global leaders in IT and Telco, and help shape our new team.

Competencies

We care less about the number of years you've worked and more about your commercial acumen, entrepreneurial mindset, drive, and achievements so far.

What stands out to us:

• Builder mentality: you thrive in uncharted territory. Rather than waiting for direction, you take initiative, create your own playbook, and find opportunities others overlook
• Results-driven: you exceed targets. You're probably an overperforming AE who wants a tougher challenge, or a seasoned enterprise seller with a maverick streak. Either way, you're motivated by growth and impact
• Business savvy: you get that every organization is different, especially when it comes to customer success. You've got the intuition to understand these unique dynamics, build trust, and solve tough commercial challenges alongside global business leaders
• Ruthless focus: you don't chase every shiny object. You go after what works, cutting through distractions, doubling down on your wins, and dropping what doesn't deliver

Trajectory

At Planhat, we don't talk about results, we get them. We started with zero external funding and still operate with a bootstrapped mentality, building a business trusted by some of the world's most ambitious companies. We're scrappy, resourceful, and unafraid to challenge industry giants. We thrive on experimentation and figuring things out as we go.

We like to think we're creating one of the world's most strategic and exciting business tools. Tens of thousands of users worldwide rely on Planhat daily to manage over 2.6 million customers. Planhat is already a trusted partner in the IT and Telco markets, helping businesses scale operations, enhance efficiency, and realize their CX strategies.

Here's where you come in:

• You'll figure out pathways into billion-dollar enterprises and globally recognized brands
• You'll drive measurable wins and help clients achieve sustainable post-sales growth
• As one of the first hires in this high-impact unit, you'll play a pivotal role in shaping and scaling a team central to Planhat's next phase of growth

Definition of Success

• You are continuously building and converting pipeline within the IT and Telco sectors, owning the full sales cycle end to end
• You are consistently seen as a trusted partner by your customers, not just another vendor
• You are growing into larger, more strategic accounts and taking on broader responsibilities within the team
• You are actively shaping the playbook and culture of a high-impact commercial unit at Planhat
• You are driving measurable wins that contribute to Planhat's growth in the IT and Telco markets

Compensation

The OTE (base + variable) salary range for this position is $275,000 - $350,000 per year. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a generous PTO policy, and other benefits.

The Telecommunications Team

Planhat's specialist commercial force in the IT and Telecommunications sectors, winning and growing strategic customers through deep industry knowledge and disciplined sales execution. We help businesses in some of the world's most complex and competitive markets scale customer success, drive revenue, and optimize operations using Planhat, building relationships with global enterprises and recognized industry leaders.

Los Angeles

A 1928 landmark on Pacific Coast Highway, built in the Spanish Colonial Revival style and known for a generation as Thelma Todd's Sidewalk Caf, a meeting place for the stars of 1930s Hollywood. It stands directly across from the beach, reached by a private bridge over the road. Behind it lie Italian gardens with a waterfall, outdoor terraces, and open views of the ocean a stretch of coast where dolphins gather offshore.

New York

About Us

We're building the operating system for autonomous companies. The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive. Planhat exists to make that transition real. We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game. Today, Planhat is the agentic customer platform of choice for 700+ companies powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year. The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be. The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators not advisors. The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three. Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.