Senior IT Support Engineer - CCaaS & NICE CXone Expert
MDAEdge
MDAEdge is seeking a Senior IT Architect to serve as the SME for enterprise contact center platforms, with emphasis on NICE CXone and integration components. You will drive a large-scale CCaaS transformation, bridging architectural planning and critical incident resolution in a 24/7 enterprise environment.
Responsibilities include leading architecture design, IT strategy alignment, and ensuring scalable, secure cloud-based and on-premise solutions.
#J-18808-LjbffrVacancy posted 4 hours ago
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