SOS/CARE Coordinator

Job Description

Job Description

Title: SOS/CARE Coordinator

Employee Classification: Student Services Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dean of Students

Department: UNT-Dean of Students-Gen-160200

Job Location: Denton

Salary: 47,232.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at

Department Summary

The Dean of Students Office fosters the development of leadership, civility, accountability, and responsibility in our students;
builds community through service and involvement; and serves as an advocate for students who may need assistance in resolving complex personal and academic matters.
We strive to help all students achieve their academic and personal goals and enhance the UNT student experience.

Position Overview

The position reports to the Director, Intervention Services in the Dean of Students Office, within the Division of Student Affairs. This position coordinates the Universities process for responding to students and student behavior that is identified as a potential risk, either to themselves and/or to others or the community. This individual serves as an advocate for students who may need assistance in resolving complex personal and academic matters.

Minimum Qualifications

Bachelor's degree in related field and two years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Experience with public speaking and ability to conduct training workshops and other presentations. Ability to provide leadership and mentoring to student populations. Experience in networking across departments and programs. Ability to communicate and work with a wide population. Strong organizational skills and ability to simultaneously execute multiple projects. Excellent verbal, phone skills, written communication, and computer skills. Ability to support students through challenging life circumstances.

Preferred Qualifications

Masters degree in Counseling, Higher Education, Public Health or related field.

Required License/Registration/Certifications

Job Duties

• Meets with students, creates personalized support and resource plans, advocates and follows up with students. 
• Stays current with of state and local laws, university policy, and best practices as it relates to mental health, responding to student crises, FERPA, Clery, Title IX, etc. 
• Completes special projects and serves on committees as assigned by the Dean of Students or DSA leadership. 
• Completes all appropriate training as needed for the position. 
• Serves as a Campus Security Authority for Clery and a Responsible Employee under Title IX. 
• Maintains caseload records for the CARE and SOS team and consults appropriately regarding type and plan of student interventions. 
• Assists leadership in updating and documenting processes in alignment with best practices, risk assessment, and case studies. 
• Participates in the supervision of student employees, interns, or Graduate Assistants as needed. 
• Collaborates and corresponds routinely with relevant campus stakeholders. 
• Supports administrative functions of the DOS office as needed. 

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday thru Friday, 8am - 5pm

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.