Field Service Technician

Business Profile: At Pacific Mobile Structures we have a consistent track record in the commercial modular building industry. We sell and lease mobile office space and build innovative modular structures. With over 275 employees, we maintain a rental fleet of over 9,000 units spanning 4.8 million square feet and over 1,400 storage containers. We reinvest 15% of our revenues into maintaining our products. Additionally, over 86% of our customers order from us again, and over 60% of our business comes from referrals. We provide high-performing re-locatable classrooms, as well as quality modular structures for office buildings, medical clinics, government services, and workforce housing.


As a values-based company, we have built a unique culture that drives our performance in the marketplace. We put our values at the forefront of everything we do, from hiring to our strategic long-term planning process. We empower our employees to make decisions that honor our values. This, along with our size and financial strength, allows the company to lead our industry in crafting a rewarding employee experience. Ownership's long-term vision and its many dedicated employees create a culture that cannot be duplicated.


Job Title:
Field Service Technician

FLSA Status:
Non-Exempt

Department:
Operations

Reports To:
Regional Service Coordinator

Location:

Menifee, CA

Job Summary:
We are looking for a skilled repair person to undertake the upkeep and repair of mobile office units, both interior and exterior within our Riverside territory. This is a field position and will sometimes require an overnight stay. We'll rely on you to meet our quality standards for units to maintain the customer satisfaction that we strive for. In this role you will be doing electrical, HVAC and plumbing troubleshooting and repair along with carpentry work. Your goal is to drive service success that ensures customer satisfaction, maximizes customer retention, and increases profitability. To be successful, masterful hands and knowledge of the trades are an important part of your skillet. You must be well-organized with strong general repair skills. A keen eye for detail and self-motivation is also key for being successful in this role.

Benefits & Perks of being a Pacific Mobile Employee:

• 7.5 Paid Holidays plus 2 additional Floating Holidays
• Competitive Paid Time Off (PTO) Program
• Medical, Dental, and Vision coverage options
• 8 hours of Volunteer Time per year
• 401(K) Retirement Benefits with Company Match
• Exercise Subsidy Plan, equal to $25 per month
• Quarterly Wellness Incentives
• Safety and Values Recognition Programs
• Years of Service Recognition
• Employee Development & Training
• Drug-Free, Safety-Focused Environment

Pay rate: $30.72 to $33.72-Hr DOE

Essential Functions:

• Ability to troubleshoot and repair basic HVAC issues.
• Identifying and remediating all types of dry rot.
• Completing full unit refurbishments, including custom modifications.
• Overseeing and training Level 1 and Level 2 Service Technicians.
• Installing new exterior doors, door hardware, and windows, restoring units to original configurations.
• Installing and replacing plumbing fixtures and components. Including waste and freshwater supply lines.
• Ability to diagnose and repair basic electrical issues.

Required Qualifications:

• Education: High school diploma; equivalent experience may be considered.
• Experience:

• • 3+ years verifiable experience working as a Carpenter, Foreman, or construction related Field/Customer Service representative with limited to no supervision.

• Strong understanding and interpretation of factory drawings.
• Experience completing full unit refurbishments.
• Excellent leadership and training skills.
• Ability to add new exterior doors and windows, restoring units to original configurations.
• Proficient in installing complete coffee bars, counters, and other custom modifications.
• Understanding of electrical and plumbing schematics with the ability to perform standard testing, repair, and replacement.
• Working knowledge of mechanical electric control systems, HVAC Certification a plus.

• Certifications/Licenses: Valid driver's license required.

• Skills:

• • Exterior Walls (Siding & Trim, Complete Reside & Trim, Framing & Rot Remediation)
  • Subfloor Framing & Sheathing
  • Exterior Doors (Cut & Frame-In Stock & Custom Doors, Electrical Reroute)
  • Interior Doors (Frame & Install)
  • Windows - Interior & Exterior
  • Electrical (Install New Outlet/Circuit, Troubleshoot, Install New Light Switch/Load Center, Move or Add Light Fixture)
  • Plumbing/Restroom Fixtures
  • Interior Wall Coverings - New and Replacement
  • Roofing - New Installation
  • Interior Ceiling (Complete Replacement)
  • HVAC Components - Remove & Replace
  • HVAC (Replace Entire Unit, Upgrade Power Supply Wire, Troubleshoot Electrical, Install New Thermostat, Install New Ducting, Relocate Vents)
  • Chassis (Remove & Replace, Install New on Modulars)
  • Ability to identify flaws in operational workflow and suggest improvements.
  • Maintain accurate materials inventory.
  • Ability to complete field services as needed.
  • Documented training experience for Level 1 and Level 2 Technicians.

Working Conditions / Physical Requirements:

• Climbing up and down on ladders and equipment.
• Working on concrete floors and uneven surfaces for extended periods.
• Lifting 50 pounds and carrying a minimum of 25 pounds for up to 250 feet unassisted.
• Working outdoors in all weather conditions.
• Working more than 40 hours per work week and up to 12 hours per day.

Tools / Technology Used:

• Microsoft Office Suite (Word, Excel, Outlook)
• Standard office equipment (e.g., phone, printer, scanner)

Supervisory Responsibilities:
No

EEO Statement:
Pacific Mobile Structures, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, disability, veteran status, or any other characteristics protected by applicable law.

Other Duties Disclaimer:
This job description may not contain a comprehensive listing of activities, duties, or responsibilities required. Duties may change at any time, with or without notice.

Benefits:
Medical, Dental, Vision, 401(K), Charitable Donation Matching, Safety and Values Reward Programs, Community Involvement and Other Great Benefits of being a Pacific Mobile Employee.

We are an AWESOME place to work - but don't take it from us... Visit Glassdoor to hear what our employees are saying about working here: