Sr System Engineer

Job Description

Qualifications:

Knowledge, Skills & Abilities

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• Must possess strong analytical skills.
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• Ability to serve as and have expertise as a high-level, technical resource to IT staff and experience performing needs analysis, project planning, and resource scheduling.
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• Ability to communicate effectively both verbally and in writing, including the ability to articulate user needs in technical and non-technical terms.
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• Ability to establish effective working relationships With co-workers, County staff, and contractors. Ability to provide excellent customer service.
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• Maintain regular and punctual attendance.
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Required Education & Experience:

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• Bachelor's degree in computer science, information technology, or a closely related field.
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• Four years of related professional experience may substitute for the required degree.
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• Seven years of direct hands-on experience with installing, supporting, troubleshooting, and maintaining enterprise systems in a large, multi-user. multi-application environment.
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• Significant experience with ITIL Incident, Problem, and Change Management processes and principles.
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• Experience with physical and virtual server environments, including Windows, RedHat Linux, VMWare, 0365, and Cloud.
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• Experience With ticket-based Service Desk software system.
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• Experience with virtualization technologies, Cloud technologies, System monitoring/alerting, performance tuning and resource optimization.
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