Operations Training Coordinator (On-Site)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking an Operations Training Coordinator to join our team in Coppell location! We are made up of high performing teams that meet in person to learn and collaborate as needed. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time. The Operations Training Coordinator plays a crucial role within the Production Operations function, providing essential training and administrative support. This position involves working across multiple job families, combining administrative, organizational, and coordination skills to enhance operational efficiency. Responsibilities: Training Coordination: Lead hands-on, one-on-one, and group skills training sessions, focusing on equipment operations and operational processes. Conduct training needs assessments and develop training plans. Certification Management: Oversee certification and re-certification processes, ensuring all associates meet operational standards. Performance Evaluation: Monitor, evaluate, and report on associates’ training progress. Maintain accurate records of all training activities. Administrative Support: Utilize clerical skills to upload and update relevant documentation, following established procedures. Team Collaboration: Understand the role’s contribution to the team and demonstrate an ability to integrate efforts with others within the discipline. Comprehensive understanding of procedures within the discipline and foundational knowledge of related areas. Problem-Solving Skills: Ability to independently identify and solve common problems using established or creative solutions. Strong communication abilities to effectively exchange information and facilitate training. Computer Skills: Microsoft Word, Excel, and Outlook experience is preferred. Self-Management: Takes initiative to manage own workload effectively with a moderate degree of supervision. Quality Contribution: Enhance team performance through the provision of high-quality services and information. The role requires an individual who can exercise sound judgment within defined procedures, coordinate scheduled training activities independently, and deliver impactful training sessions that align with operational goals. Background in formal training or significant work experience in related fields. Qualifications: Min 3 years of experience HS Diploma or Equivalent preferred. Hourly Range: $18.00 - 20.00 USD. Based on Experience. Bonus Eligible: Bonus Eligible. Shift: 4:00 PM - 12:30 AM non-peak & 6:00 PM - 6:00 AM Peak. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Benefits Information: Please visit for more information on our comprehensive benefit offerings. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click here to view the EEOC "Know Your Rights" poster. Disability Assistance We recognize that ensuring our long‑term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program. #J-18808-Ljbffr Broadridge Financial Solutions