Personnel Coordinator - Pediatric Home Health

Family First Homecare

Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.

Compensation: Hourly: $20 - $23

This position requires the employee to work in the office Monday through Friday during core business hours. Core business typically fall between 8:00 am to 4:30 pm with some flexibility with start and end times.

We value your hard work, integrity and commitment to providing the highest quality care to our patients and the communities we serve. We put people first by offering you benefits that support your life and well-being. Below you will find a snapshot of the benefits that you enjoy as part of your role:

• Private Health Care Plans: (Medical, Dental, Vision and Health Savings Account (HSA) with an employer matching contribution
• Voluntary Benefits: (Accident Insurance, Critical Illness, Hospital Insurance, Additional Voluntary Life Insurance, Long-Term and Short-Term Disability)
• 401(k) Retirement Plan and Company Matching Contributions
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP) for Employee and Family
• Weekly pay with direct deposit
• W2 Employee
• Professional development with a rapidly growing organization
• Opportunities for promotions and upward mobility
• Employee Referral Bonus Program
• Eligibility requirements apply.

Key Responsibilities:

• Maintains all designated office(s) internal and field staff personnel files.
• 90-day and annual staff performance evaluations: Ensures all evaluation forms are up-to-date and meet compliance deadlines.
• Sends notification(s) of upcoming requirements and any necessary deficiency notices to both office and field staff.
• Welcomes and assists professional staff, applicants, and visitors to the office, responding to general inquiries and providing help in a friendly and cooperative manner.
• Assists with execution of some aspects of field employee recruiting as it relates to moving the candidate through the on boarding and orientation process.
• Facilitates new hire orientation and ensures that all new hire documents are uploaded and submitted in a timely manner.
• Coordinates the timely collection and submission of all necessary annual personnel file documentation for office and field staff.
• Takes on various responsibilities as assigned by branch office leadership related to personnel and the recruitment of field staff.
• Participates in company Quality Assurance Performance Improvement program (QAPI) as requested.
• Ensure that office and field attend and/or complete all mandatory training/ in-services as assigned.
• Attends and/or completes all mandatory training/ in-services as assigned.
• Adheres to company compliance and ethics expectations.
• May assist in miscellaneous bookkeeping functions.
• Maintains patient and family confidentiality.
• Maintains professional, supportive, and responsive interpersonal communication skills.
• Audit records and personnel files as needed.
• Performs other duties as assigned.

Role Qualifications:

Education & Experience:

Required:

• High school diploma or equivalent.
• Cleared background screening.
• Valid Drivers License with Proof of Insurance.
• Knowledge of Microsoft Office products.
• Must be able to use a PC, calculator, multi-line telephone, and other office equipment.
• The ability to read and communicate effectively in English, both verbally and in writing.

Preferred:

• Experience as a coordinator or in customer service, preferably in the health-related field.
• Must be a skilled organizer capable of managing office files, logbooks, and staff schedules.
• Must be able to execute a high volume of phone calls and maintain appropriate telephone etiquette.
• Ability to conduct new hires orientation and presentations.
• Attention to detail.
• Experience in KanTime, WorkDay and HealthStream.
• Ability to meet deadlines.

Working Conditions/Equipment Use:

• Position is stressful in terms of meeting deadlines.
• It is primarily a desk job which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.
• Travel may be necessary by car or airplane for local, out-of-town, or state seminars, office assistance, conferences, or meetings.
• It requires minimal lifting of office records and printouts.
• 95% of the workday is spent using a PC.

Family First HomeCare, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status, or any other characteristic protected by federal, state, or local law. Family First HomeCare complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.