Pre-Analytics Team Lead

Pre‑Analytics Team Leader A caregiver in this position works full‑time (days) 7:00am—4:00pm or 8:00am—5:00pm. Responsibilities Lead local work group in daily operations including staffing, service levels, quality and safety. Participate in hiring process as well as input on employee performance, including corrective actions and evaluations. Investigate and resolve routine operational problems and patient issues. Escalate complex problems to Supervisor/Manager. Drive local root cause analysis and implementation of improvements and counter measures. Provide response to local quality concerns and inform critical issues to senior management. Drive front line employee engagement and recognition. Facilitate development for lead techs. Lead and provide Talent Management for team leaders. Oversee onboarding and training of all employees. Order and maintain adequate supplies. Other duties as assigned. Minimum Qualifications Associate’s Degree and three years of Laboratory experience OR High School Diploma/GED and five years of experience Preferred Qualifications Bachelor's Degree in Business Administration, Healthcare Administration or a related field (with one year of experience may substitute for experience required) Leadership experience (does not need be direct reports, can be team lead) 5+ years of phlebotomy experience Physical Requirements Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to communicate and exchange accurate information Ability to travel throughout the hospital system and, in some locations, off‑site. Personal Protective Equipment Follows Standard Precautions using personal protective equipment as required for procedures. Pay Range Minimum Annual Salary: $52,270.00 Maximum Annual Salary: $79,727.50 The pay range reflects the anticipated range for new hires. Compensation is based on experience, skills and education and does not include shift differentials, overtime, or the value of Cleveland Clinic’s benefits package. #J-18808-Ljbffr