Inside Sales Account Manager

Job Overview Inside Sales Fluke Calibration is looking for an Inside Sales Account Manager for our calibration hardware and software solutions as well as innovative SaaS products.You will be responsible for facilitating the sales process to generate new sales opportunities or upsell of company products via telephone, email or other electronic communication.You will oversee responses to customer order and quotation requests for all levels of accounts received via outside field salespersons, telephone and/or written correspondence. Primary Responsibilities Facilitate the sales process through project management, tracking open sales orders, issue resolution and overall customer service and support. Prospect, source and prioritize new sales opportunities by phone and email to achieve sales goals by maximizing customer‑facing time. Build and adapt individual communication approaches to understand customer needs and remain responsive to changing goals and challenges. Support Fluke Calibration Field sales to provide an excellent customer experience by providing timely and accurate quotations, technical information, adding funnel in CRM, moving opportunities through the funnel and contributing to top‑line growth by meeting or exceeding the North American calibration sales target. Provide customer follow‑up activities on behalf of the field sales team, driving late‑stage opportunities through to a successful close for one or more of the product families (Electrical, Pressure, Flow, Temperature or Software products). Represent Fluke Calibration as a calibration generalist to customers, representatives, sales support and the business unit in all sales‑oriented activities to deliver an outstanding experience. Demonstrate perseverance and diligence to overcome customer concerns and close sales opportunities. Generate profitable growth through quota attainment. Qualifications Associate or bachelor’s degree in Engineering, Computer Science, another related field or equivalent experience. Previous experience in a customer‑facing role with 50% or more of the day spent working with customers over the phone. Excellent listening and communication skills to capture and address customer needs. 2+ years of related experience. Metrology‑related experience with test, measurement, calibration or technical experience. Experience using a customer relationship management tool (CRM), e.g., Microsoft Dynamics CRM. Experience selling hardware solutions and understanding of the capital equipment purchasing process. Benefits Comprehensive medical, dental & vision benefits. 401(k) matching. Tuition reimbursement. Paid vacation and sick time. Family leave. Laptop, phone and other equipment as needed. Working Conditions Sales are made primarily through phone and internet contacts, or through a specialized website and social media. Standard office conditions are flexible, with the possibility of remote work. Additional language proficiency is a plus. Legal Notice We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at View email address on click.appcast.io. Pay Range 75,700 – 126,400 (inclusive of sales incentives/commissions in local currency) #J-18808-Ljbffr Fortive Corporation