AI-Driven Customer Care Program Lead
Ulta Beauty
Ulta Beauty is seeking an experienced AI-enabled Customer Care operations expert to optimize AI workflows, improve guest experiences, and scale support channels. The role partners with product, engineering, and operations to implement AI across the customer journey, while defining success metrics and quality programs. The ideal candidate brings 5+ years in customer support or call center operations, 2+ years with AI or automation, and strong analytical and cross-functional collaboration skills #J-18808-Ljbffr Ulta Beauty
Vacancy posted 20 hours ago
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