Licensing Program Manager II (LPM II)

Job Description and Duties

THE EL SEGUNDO CHILDREN’S RESIDENTIAL REGIONAL OFFICE IS RECRUITING FOR ONE (1) PERMANENT, FULL-TIME LICENSING PROGRAM MANAGER II (LPM II). THE POSITION IS LOCATED IN EL SEGUNDO, CA.

Under the general direction of the Assistant Program Administrator (LPM III - South), the Licensing Program Manager II (LPM II) plans, organizes, and directs the activities of a regional office responsible for evaluating and licensing community care facilities and enforcing community care regulations. The Regional Manager (LPM II) may develop policies and procedures designed to facilitate the effective operation of the CCL program. The LPM II may act as the Division representative with other agencies, recruit and hire new staff, meet with facility representatives, and recommend administrative actions against noncompliant licensees. The LPM II supports the office in maintaining CCLD Policies and Procedures. The selected candidate is subject to fingerprinting and a background check. All applications will be screened and only the most qualified will be selected for interview.

The LPM lI is responsible for the development, training, and implementation of new inspection and technical assistance tools for licensees of Children's Residential facilities to ensure consistent application across the division. Acting as a subject matter expert in the Program, the LPM II will be developing and designing a comprehensive training program and providing technical assistance to the Licensing Program Analysts (LPAs) on the new inspection tools.

The LPM II represents the regional office to community organizations, which may include media contacts, public officials, provider groups, etc. The LPM II engages with stakeholders and the legislature for consultation.

Inability to develop, implement and evaluate valid, reliable, and effective inspection and technical assistance tools may result in noncompliance with statutory mandates, which may create an unintended liability for the Department. Failure to manage regional resources will result in poor quality of care in licensed facilities. Regions will fail to close hazardous facilities. This may also result in the Department's inability to fulfill its mission of promoting the health and safety of each individual living in community care licensed facilities. Regions may be liable for inaction or inappropriate administrative action and the client population will be at risk of abuse, neglect, injury, or even death.

The LPM II should have a strong background and experience in licensing programs, sensitivity to administrative issues and the understanding of how to use licensing resources.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

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Working Conditions

This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required.

Please note: Regular commute is not compensable.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

1. Std. 678 Application - All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.

2. Statement of Qualifications (SOQ) - Applicants must submit an SOQ for this position. The SOQ should be no longer than two pages, single-spaced and in 12-point font. Please provide a narrative discussion of how your education, training, experience, and skills best qualify you for this position. A notation or reference to other materials such as resumes or applications will not be considered and will not substitute for the SOQ. Applications will be screened and only the most qualified will be selected for interview.

3. Education Records - If you are using education to meet the minimum qualifications, you must include your unofficial transcripts for verification with your application. If selected, you may be required to provide official transcripts at the time of hire.

4. Valid Driver's License - Candidates selected for an interview will be required to provide a copy of a valid driver's license of the appropriate class issued by the Department of Motor Vehicles. Do not upload this document as an attachment when submitting your application. This document should be provided during the interview process.

5. Fingerprint Clearance - Subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation.

6. This position requires lifting & carrying up to 25 pounds, climbing stairs, sitting for extended periods and using a computer & keyboard. Must be able to take laptop and printer to the field.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Ability to work independently and as part of a team, exercise good judgment, communicate effectively and clearly, both verbally and in writing. Work hours and schedules may vary. 

• Leadership/Management/Supervisory experience

• Information Technology/Automation Experience

• Community Care Licensing experience

• Program/Policy Compliance

• Strong organization skills

• Experience working with stakeholders

• Excellent communication skills

• Professional and dependable

• Knowledge of CCLD laws and regulations.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.

o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).

o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders

o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees! Benefit information can be found on the CalHR website and the CalPERS website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.