App Support & Help Desk Specialist — Customer-Focused IT
Avyanna, LLC
Avyanna, LLC is seeking an Application Support Specialist to join a lean, customer-focused team. You will provide support for enterprise COTS/GOTS and custom-built apps, manage user accounts, troubleshoot incidents, and deliver training to end users. You will collaborate with developers and system admins, diagnose issues, research solutions, and contribute to process improvements while ensuring SLAs are met and user experience is optimized. #J-18808-Ljbffr Avyanna, LLC
$55k - $60k
...We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS in Silver Spring... ...our Federal Government customers. We offer our full-time... ...are common in federal IT. Endpoint Protection:... ...perception, and ability to adjust focus. WORK AUTHORIZATION...CustomerApplicationFull timeContract workTemporary workWork at officeLocal areaRemote workMonday to FridayWeekend workDay shiftAfternoon shift$18 - $20 per hour
...Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal... ...meetings, conferences, and IT asset inventories ~Create... ...support experience ~Strong customer service and technical support... .... ~Ability to remain focused, responsive, and productive...CustomerApplicationHourly payOngoing contractFull timeWork at officeRemote workHome officeMonday to FridayShift work$22.5 - $24.04 per hour
...delivering high-quality IT services to our federal government... ...RCG is seeking a Help Desk Specialist II (Tier II) to support an ongoing federal... ...while delivering exceptional customer service and technical expertise... ...collaborative, customer-focused IT team. Opportunities...CustomerApplicationHourly payOngoing contractPermanent employmentFull timeWork at officeRemote work$48k - $68k
...Solutions is seeking an approachable, customer-focused IT professional to staff the Walk-Up Service Desk at Joint Base Anacostia-Bolling (JBAB). As the face of our IT support team, they will be the first... ...any interviews over Discord, Slack, Skype, Zoom, or any chat app....CustomerApplicationFull timeContract workTemporary workLocal areaImmediate start- DLH seeks an Technical IT Support - Help Desk professional in Bethesda, MD to manage user accounts,... ...issues, and train users on enterprise apps. The role supports COTS/GOTS software,... ...with developers, and requires strong customer service and clear communication. The ideal...CustomerApplication
- ...Job Title: Help Desk Specialist Location: Ford House Office Building... ...Owned Small Business (SDVOSB) focused on Information Technology... ...track record of technical support to our customers, we are looking for... ...~(2) Two years providing IT Help Desk support or equivalent...CustomerApplicationFull timeContract workTemporary workWork experience placementWork at office
$57.39k
...Tysons Corner, VA. With a focus on end-to-end managed IT services, including... ...application development, DMI supports public sector agencies and... ...Opportunity DMI is seeking an IT Help Desk Specialist (Journeyman Computer... ...technicians. Excellent customer service and problem-...CustomerApplicationContract workRemote work- ...Description Help Desk Specialist (US- Washington, DC) What... ...you. Through a dedicated focus on key business... ...Position summary Surge support, through January 15, 20... ...and outreach, and other customer service-related activities involving IT as needed. Identify...CustomerApplicationFull timeWork at officeLocal areaImmediate startFlexible hours
- ...Bachelor’s degree in IT, Computer Science, or... ...Tier 3 IT Infrastructure Support services to sustain... ...Description: The Tier 2 Help Desk Specialist provides advanced technical... ...escalated incidents, focusing on endpoint management... ...effective solutions. Customer Focus: Maintains...CustomerApplicationFor contractorsRemote work
- ...Provides first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. Maintains reliable... ...Position Summary The Help Desk Technician provides first‑line... ...users, server, or mainframe apps/hardware · 16+ yrs. documenting...CustomerApplicationContract workRemote work
- Spatial Front, Inc. is seeking a Help Desk Associate to provide Tier 2 support for PeopleSoft HCM in a secure federal environment, focusing on incident resolution, ticket management,... ...assistance. The role requires strong customer service, documentation discipline, and...CustomerApplication
- ...Founded in 2001, Indigo IT is an award winning... ..., and civilian customers have critical IT infrastructures... ...Indigo IT is mission focused and committed to... ...in anticipating and supporting our customers’ technology... ...join us today! The Help Desk Specialist serves as a member of...CustomerApplicationFor contractorsWork at officeRemote workRelocationMonday to FridayShift work
- ...Description Position Title: Help Desk Specialist - Top Secret (TS) with SCI eligibilityPosition... ...to provide hands‑on IT support for AF/A10 users in a fast‑paced, mission‑focused environment. In this role,... ...IT professional with strong customer service skills and experience...CustomerApplication
$101.2k - $151.8k
...As a Clinical Applications Specialist (CAS) supporting the GE Healthcare imaging applications... ...for enhancing the customer experience by utilizing... ...role has some autonomy but is focused on execution of activities... ...based tools (intranet/internet/apps) Ability to learn...CustomerApplicationRemote workRelocationVisa sponsorshipWork visaRelocation packageFlexible hoursNight shift- ...business success but also support our overall mission... ...solver with a customer-first mindset. You... ...experience in IT support and are comfortable... ...passionate about helping others, skilled at... ..., and help desk systems. How You... ...-driven, community-focused work ~ And much more...CustomerApplicationFull timeLocal areaRemote work
$60k - $70k
...Job Title: Desktop Support Technician, Senior... ...skilled and customer-focused Desktop Support Technician... ...and contribute to IT lifecycle and... ...resolved at the service desk to other service... ...-managed mobile apps and Office 365 mobile... ...Microsoft Office Specialist (Office 2016 /...CustomerApplicationWork experience placementWork at officeLocal areaRemote work- Nuvitek is seeking a Help Desk Support Specialist to support 24x7 operations for a US Government customer in a remote role. You'll assist with desktop applications, databases,... ...background check for Public Trust, a Bachelor's in IT and 4+ years of experience, strong...CustomerApplicationRemote jobWeekday work
$113.2k - $237.8k
...technical professional looking to support a high-profile Federal... ...Litigation support experience helpful. Certifications with ESRI or... ...performing group dedicated to our customer’s missions and driven by a... ...make your ambitions a reality.A focus on continuous growth.Together...CustomerApplicationContract workFor contractorsWork experience placementLocal areaImmediate startFlexible hours- ...seeking a candidate for a Service Desk Analyst role supporting a high-profile Department of Defense (DoD) customer. This position is full-time... ...to delivering cutting-edge IT solutions in a collaborative and... ...Support special projects and focus teams for continuous improvement...CustomerApplicationFull timeContract workWork at officeMonday to Friday
$61k - $67k
...service bank and commercial lender focused on helping to build a brighter futurefor... ..., and who are motivated, customer and results-oriented, innovative... ...future. JOB SUMMARY The IT Administrative Assistant is responsible for supporting the maintenance and enhancement...CustomerApplicationWork at officeRemote work- ...Union Bank Customer Onboarding Resources Duration: Mid-June – Oct. ‘22 As part of TOS... ...Services team, we need to add 10 resources to support the onboarding of Union Bank customers.... ...customers. They use a custom Workflow app within ServiceNow for Bulk Loads and...CustomerApplication
- ...IT Support Specialist Deliver a positive IT support and customer service experience for colleagues who are in need of help with computer hardware, software, peripherals, and accounts. Daily... ...Google Workspace (formerly Google Apps, G Suite) MacOS and Windows...CustomerApplication
$73.44k - $99.25k
...Technologies' (SGT) IT organization is... ...highly motivated IT Support Analyst with a strong... ...and a passion for customer service. As... ...providing Tier 1 service desk support,... ...experience in a service/help desk or technical support... ...-touch, customer-focused IT support for...CustomerApplicationWork at officeLocal areaMonday to FridayWeekend work- ...innovation for our government customers, in both the US and abroad.... ...Interagency Division provides expert support services to a range of... ...programmatic capabilities to help our customers make informed decisions... ...J8 WAD’s net assessments focusing on threat systems and...CustomerApplicationContract workWork at officeFlexible hours
$143.7k - $194.4k
...team redefining the IT industry for the... ...market? The Worldwide Specialist Organization (WWSO... ...requirements for customers operating in... ...qualify pipeline and support engagement through... ...develop, and manage HPC-focused AWS programs and... ...resources here to help you develop into a...CustomerApplicationWorldwideFlexible hours$5,650 per month
...a Korean/English bilingual skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining... ...: Experience in IT service desk environments supporting 500+ end users....CustomerApplicationContract workTemporary workWork at officeRemote work$114.6k - $234.6k
...Health & Analytics. This team focuses on product development and... ...building out a complete platform supporting modernized, automated... ...and innovate, and we want your help to make it a world class engineering... ...platform provides consistent customer experience across management...CustomerApplicationTemporary workFlexible hours$40k - $80k
...Support Desk Analyst Nscale is the GPU cloud engineered for AI... ...-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior... ...closely with Internal IT, Infrastructure, and Platform... ...in technical support, help desk, or a customer-facing...CustomerApplicationRemote workFlexible hours$65k - $75k
...Overview The Amatriot Group is seeking a motivated IT Systems Administrator to support the Naval Surface Warfare Center Carderock in West Bethesda... ...and PHP-based web applications who enjoys working in a customer-facing environment. The selected candidate will provide...CustomerApplicationFull time- Deskside Support Technician (Tier 2 Support) GDIT is seeking... ...in alignment with customer satisfaction goals and... ...and supports day-to-day IT operations across the... ...professional, customer‑focused service to users of all... ...mobility team dedicated to helping you build your skills...CustomerWork from homeFlexible hours
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