Salon Manager

Salon Manager

Salon may be operated by a Regis Corporation affiliate or be independently owned and operated by a third party.

The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way.

Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home.

What Sets Us Apart?

• Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher!
• You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity!
• Referral bonuses are offered for every friend and family member that joins you!

Exceptional Benefits:

• Flexible schedules for a perfect work-life balance.
• Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
• Enjoy Paid Time Off and free ongoing technical education.
• Opportunities for career and skill growth, with a focus on your professional development.
• Fun, relaxed dress code - we welcome jeans and tennis shoes!

Job Duties:

• Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements.
• Evaluate team member performance by consistently meeting, formulating, and documenting individual goals.
• Model quality services by consulting with clients and applying the appropriate service techniques.
• Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
• Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
• Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty.
• Provide customized consultations with each client, including stating the final price before the service begins.
• Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly.
• Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
• Meet or exceed personal/salon productivity standards set by Regis.
• Protect the salon's assets, including emphasizing and enforcing cash handling procedures.
• Lead, train, and model all services offered at the salon.
• Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
• Attend all required technical training sessions.
• Join all virtual and in-person meetings as directed by leadership.
• Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).

Required Knowledge, Skills, and Abilities (KSAs):

• Ability to lead the team and work as a team-player and/or independently.
• Marketing yourself, the salon, and the team in the community to increase your salon clientele.
• Modeling exceptional communication, organization, and problem-solving skills.
• Providing consistent and excellent customer service.
• Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting).
• Showing a willingness to learn new techniques and stay current with hair trends
• Leading through change and applying effective coaching abilities.
• Traveling to other salon locations as needed (i.e., temporary assignments).
• Maintaining full-time status and meeting the business demands.
• The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.

Experience:

• Three (3) years of experience as a Stylist, preferred.
• One (1) year of experience in a salon leadership role, preferred.

Education:

• Must maintain a valid cosmetology or barber's license.
• All SLs are required to complete assigned training as determined by Regis.
• *All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate.

Work Location:

• The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location.

Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace.