Senior Service Designer: AI-Driven Customer Journeys
JPMorgan Chase & Co.
A leading financial services firm is seeking a Service Design Senior Associate to enhance customer experiences through service design principles. You will design end-to-end experiences and collaborate with cross-functional teams to identify user needs. The ideal candidate will have over 3 years of relevant experience in service design, a strong background in journey mapping, and proficiency in inclusive design. This role involves working with diverse teams to innovate and improve services for customers. #J-18808-Ljbffr JPMorgan Chase & Co.
- ...innovative experience design, blending user... ...of financial services. As an Experience Design Senior Associate in... ...experience for our customers. Specifically, you will design AI ‑enabled customer... ...into intuitive journeys and service blueprints... ..., and impact ‑driven prioritization....CustomerSenior
- ...Global is seeking a Senior UX Researcher with... ...development to join a customer facing research and... ...in an Industrial Design team to help drive... ...evaluation, field studies, journey mapping) to uncover... ...leverage AI tools to support your... ...military or uniformed service member status, or...CustomerSenior
- TwinThread is seeking a Service Design Senior Associate focused on developing end-to-end experiences in New... ...have 3+ years in service design, expertise in journey mapping and inclusive design, and a passion for improving customer experiences. A competitive rewards package...CustomerSenior
- ...HealthEquity, Inc. is seeking a Senior Product Designer to enhance user experiences across digital platforms. This role is pivotal in shaping... ...foundation in human-centered design, proven experience in customer-facing digital products, and proficiency in design tools like...CustomerSeniorRemote work
$127.5k - $135k
...about helping our customers build greater... ...We are mission driven, consumer... ...our products are designed for the way homeowners... ...the role The Senior UX Designer - Origination & Servicing, is responsible... ...end-to-end journeys for homeowners,... ...in leveraging AI in the design process...CustomerSeniorRemote workWork from homeFlexible hoursShift work$137.8k - $186.4k
...world's biggest live streaming service, with global communities... ...streamer based communities. A Senior UX Designer on the Community Team is... ...and caring software for your customers, you will flourish on this team... ...Experience with AI workflows Experience as a...CustomerSeniorFlexible hours- ...A leading recruiting firm is seeking a Senior Customer Service Operations Manager for a rapidly growing direct-to-consumer e-commerce business. In this remote role, you'll manage customer support operations and automate processes to improve efficiency. Ideal candidates...CustomerSeniorRemote work
$147k - $187k
Sr. Motion Designer Brex is the intelligent finance platform that enables companies to... ...and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most....CustomerSeniorFreelanceWork at officeRemote workWork from home3 days per week- JPMorgan Chase & Co. is seeking a Senior Director of Software Engineering in New York, NY to drive innovation in technology and customer identity services. This role requires a leader capable of managing cross-functional teams and implementing transformative technology...CustomerSenior
$130k - $140k
A leading healthcare technology company seeks a Senior Automation Specialist in New York City. The role involves leading automation strategies, AI integration, and enhancing customer experiences across various platforms. Candidates should have over 7 years of relevant...CustomerSeniorWork at office- A tech-driven financial solutions provider in New York seeks a Senior Product Designer to shape AI-powered product experiences. You will work alongside product, engineering, and... ...to have a direct impact on product and customer satisfaction. #J-18808-Ljbffr SequenceCustomerSenior
- A cutting-edge AI-driven sales platform is seeking a Product Designer to create delightful customer experiences in a fast-paced environment. You will lead design for significant product areas, crafting stunning and intuitive interfaces for both mobile and web while collaborating...CustomerSenior
$90k - $110k
Arlo is seeking a Senior Member Support Manager to lead its Member Advocate team in New York City. In this fully remote position, you... ...coaching and performance metrics. Candidates should have 4-6 years of customer support management experience, ideally in health insurance. The...CustomerSeniorRemote work- ...health technology startup is seeking a Senior Manager, Operations to lead operational excellence and customer experience improvements in New York.... ...processes across teams, emphasizing data-driven decision-making and customer journey enhancement. Candidates should have a...CustomerSenior
- Cacheflow is seeking a Senior Field Engineer in Georgia to enhance migration solutions using AI and API gateway expertise. The ideal candidate will have over 6 years... ...environments. This role collaborates closely with customers and internal teams to drive successful...CustomerSeniorRemote work
$17.5k
About Us MarketAxess is on a journey to digitally transform one... ...of this transformation, customer experience plays a critical... ...screens. We are seeking a Senior UX/UI Designer to join our UX Design Team,... ...in a fast-moving, AI driven, highly collaborative environment...CustomerSeniorFull timeWork at officeHome officeShift work$98.61k - $167.64k
...seeking an experienced Service Designer to support federal... ...modernizing services, improving customer experience, and... ...service blueprints and journey maps that show how... ...experience presenting to senior leaders. Ability to translate... ...Act. Candidate AI Usage Policy At ICF,...CustomerSeniorRemote jobFull timeContract workWork experience placementWork at office$168k - $200k
Monstro, located in New York, is seeking a Senior Product Designer. This role focuses on creating impactful, consumer-centered products for AI-driven finance. The ideal candidate has 6-10 years of UX design experience, especially with consumer-facing products. Key responsibilities...Senior- A dynamic technology startup in New York is seeking a Senior/Staff Product Designer to shape AI-driven tools for local businesses. You will collaborate closely with engineers and fellow designers, create prototypes, and drive projects from inception to launch. Ideal candidates...SeniorLocal area
$148k - $185k
...visit, wait in a room designed for waiting, and face... ...businesses compete for customers, not the other way around... ...deeply thoughtful, driven, and collaborative teammates... ...on our Mission As a Senior Product Designer at... ...with 5+ years of service). Competitive paid parental...CustomerSeniorFlexible hours$120k - $170k
...We're building applied AI systems for highstakes, realworld... ...America. We're looking for a Senior UX Designer to join our team. In this... ...ROI and maintaining a 100% customer retention rate , with renewals... ...terms. ~ Lean & Impact Driven Team : Our small, nimble team...CustomerSeniorFull time$180k - $240k
Senior Product Designer New York, New York, United States StubHub is on a mission to redefine the... ...for the end-to-end product journey for fans discovering, buying, and selling... ...viagogo, our international platform, we service customers in 195 countries in 33 languages and...CustomerSeniorWork at officeRemote workWorldwideFlexible hours$180k - $200k
...About Hearth Hearth is the AI growth system for local home... ...of it. With 15,000+ paying customers, default profitability, and... ...are searching for the right Senior Product Designer who will help bring AI to the... ...impact in the world. Mission-driven, values-based culture....CustomerSeniorFor contractorsLocal areaNight shiftWeekend work3 days per week$86k - $182.9k
...entertainment products? As the Senior UX Designer, Residential at Spectrum,... ...solutions. Your expertise shapes AI-enabled workflows that... ...accelerate innovation and empower customers to discover and purchase... ..., streamline purchase journeys, and support engagement across...CustomerSeniorWork at officeLocal areaVisa sponsorship$170k - $190k
...personalized subscription service that sends complete and balanced... ...-made dog food directly to customers' doors. Our ultimate goal... ...Where You'll Come In As a Senior Product Designer 2 you will own the vision,... ...a cohesive acquisition journey that delivers clarity, confidence...CustomerSeniorWork at officeLocal areaFlexible hoursWeekend work$120k - $140k
...financial institutions to put customers at the center of every decision. Our AI-first platform... ...analytics and deep financial services expertise into timely... ...Curinos is seeking a Senior Designer (UX) to join our growing... ...to complex, data-driven products - balancing strategic...CustomerSeniorPart timeWork at officeRemote workWork from homeFlexible hours- ...Senior UX Designer New York, Hybrid Bluefish is seeking an experienced... ...at the forefront of AI Marketing. If you are passionate... ...execution. Define and design user journeys, wireframes, prototypes, and... ...usability and elevate the customer experience Cross-...CustomerSeniorImmediate start
- ...Associate Consultant – Senior User Experience Designer The ZS Digital... ...focused experiences, services and products. Our... ...range of B2B or B2C customers, with a focus on healthcare... ...and delivering AI-powered digital products... ...the design of AI-driven product workflows,...CustomerSeniorLocal areaWork from homeFlexible hours
- ...Overview Senior Product UX Designer, AI Products & Agents Location: Remote, US About the Role As a Senior... ...Do Build the user interfaces that customers use to manage the agent lifecycle from... ...needs into design concepts, journeys, and prototypes Drive complex design...CustomerSeniorRemote workShift work
- ...UX Conversation Designer, Senior Associate Shape the future... ...and Conversational AI design with strategic... ...across our products and services —including the design... ...time Conduct data driven analyses to inform design... ...and tailored to diverse customer segments. ~...CustomerSenior
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