Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Service Designer: AI-Driven Customer Journeys

JPMorgan Chase & Co.

A leading financial services firm is seeking a Service Design Senior Associate to enhance customer experiences through service design principles. You will design end-to-end experiences and collaborate with cross-functional teams to identify user needs. The ideal candidate will have over 3 years of relevant experience in service design, a strong background in journey mapping, and proficiency in inclusive design. This role involves working with diverse teams to innovate and improve services for customers. #J-18808-Ljbffr JPMorgan Chase & Co.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Service Designer: AI-Driven Customer Journeys in New York, NY vacancy
  •  ...innovative experience design, blending user...  ...of financial services. As an Experience Design Senior Associate in...  ...experience for our customers. Specifically, you will design AI ‑enabled customer...  ...into intuitive journeys and service blueprints...  ..., and impact ‑driven prioritization.... 
    Customer
    Senior

    JPMorgan Chase & Co.

    New York, NY
    1 day ago
  •  ...Global is seeking a Senior UX Researcher with...  ...development to join a customer facing research and...  ...in an Industrial Design team to help drive...  ...evaluation, field studies, journey mapping) to uncover...  ...leverage AI tools to support your...  ...military or uniformed service member status, or... 
    Customer
    Senior

    Insight Global

    New York, NY
    4 days ago
  • TwinThread is seeking a Service Design Senior Associate focused on developing end-to-end experiences in New...  ...have 3+ years in service design, expertise in journey mapping and inclusive design, and a passion for improving customer experiences. A competitive rewards package... 
    Customer
    Senior

    TwinThread

    New York, NY
    17 hours ago
  •  ...HealthEquity, Inc. is seeking a Senior Product Designer to enhance user experiences across digital platforms. This role is pivotal in shaping...  ...foundation in human-centered design, proven experience in customer-facing digital products, and proficiency in design tools like... 
    Customer
    Senior
    Remote work

    HealthEquity

    New York, NY
    2 days ago
  • $127.5k - $135k

     ...about helping our customers build greater...  ...We are mission driven, consumer...  ...our products are designed for the way homeowners...  ...the role The Senior UX Designer - Origination & Servicing, is responsible...  ...end-to-end journeys for homeowners,...  ...in leveraging AI in the design process... 
    Customer
    Senior
    Remote work
    Work from home
    Flexible hours
    Shift work

    Unlock Technologies, Inc.

    New York, NY
    2 days ago
  • $137.8k - $186.4k

     ...world's biggest live streaming service, with global communities...  ...streamer based communities. A Senior UX Designer on the Community Team is...  ...and caring software for your customers, you will flourish on this team...  ...Experience with AI workflows Experience as a... 
    Customer
    Senior
    Flexible hours

    Twitch

    New York, NY
    1 day ago
  •  ...A leading recruiting firm is seeking a Senior Customer Service Operations Manager for a rapidly growing direct-to-consumer e-commerce business. In this remote role, you'll manage customer support operations and automate processes to improve efficiency. Ideal candidates... 
    Customer
    Senior
    Remote work

    Pearl

    New York, NY
    2 days ago
  • $147k - $187k

    Sr. Motion Designer Brex is the intelligent finance platform that enables companies to...  ...and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most.... 
    Customer
    Senior
    Freelance
    Work at office
    Remote work
    Work from home
    3 days per week

    Brex

    New York, NY
    17 hours ago
  • JPMorgan Chase & Co. is seeking a Senior Director of Software Engineering in New York, NY to drive innovation in technology and customer identity services. This role requires a leader capable of managing cross-functional teams and implementing transformative technology... 
    Customer
    Senior

    JPMorgan Chase & Co.

    New York, NY
    2 days ago
  • $130k - $140k

    A leading healthcare technology company seeks a Senior Automation Specialist in New York City. The role involves leading automation strategies, AI integration, and enhancing customer experiences across various platforms. Candidates should have over 7 years of relevant... 
    Customer
    Senior
    Work at office

    Change.org, PBC

    New York, NY
    1 day ago
  • A tech-driven financial solutions provider in New York seeks a Senior Product Designer to shape AI-powered product experiences. You will work alongside product, engineering, and...  ...to have a direct impact on product and customer satisfaction. #J-18808-Ljbffr Sequence
    Customer
    Senior

    Sequence

    New York, NY
    1 day ago
  • A cutting-edge AI-driven sales platform is seeking a Product Designer to create delightful customer experiences in a fast-paced environment. You will lead design for significant product areas, crafting stunning and intuitive interfaces for both mobile and web while collaborating... 
    Customer
    Senior

    Siro

    New York, NY
    4 days ago
  • $90k - $110k

    Arlo is seeking a Senior Member Support Manager to lead its Member Advocate team in New York City. In this fully remote position, you...  ...coaching and performance metrics. Candidates should have 4-6 years of customer support management experience, ideally in health insurance. The... 
    Customer
    Senior
    Remote work

    Arlo

    New York, NY
    2 days ago
  •  ...health technology startup is seeking a Senior Manager, Operations to lead operational excellence and customer experience improvements in New York....  ...processes across teams, emphasizing data-driven decision-making and customer journey enhancement. Candidates should have a... 
    Customer
    Senior

    Gobloominghealth

    New York, NY
    1 day ago
  • Cacheflow is seeking a Senior Field Engineer in Georgia to enhance migration solutions using AI and API gateway expertise. The ideal candidate will have over 6 years...  ...environments. This role collaborates closely with customers and internal teams to drive successful... 
    Customer
    Senior
    Remote work

    Cacheflow

    New York, NY
    3 days ago
  • $17.5k

    About Us MarketAxess is on a journey to digitally transform one...  ...of this transformation, customer experience plays a critical...  ...screens. We are seeking a Senior UX/UI Designer to join our UX Design Team,...  ...in a fast-moving, AI driven, highly collaborative environment... 
    Customer
    Senior
    Full time
    Work at office
    Home office
    Shift work

    MarketAxess

    New York, NY
    1 day ago
  • $98.61k - $167.64k

     ...seeking an experienced Service Designer to support federal...  ...modernizing services, improving customer experience, and...  ...service blueprints and journey maps that show how...  ...experience presenting to senior leaders. Ability to translate...  ...Act. Candidate AI Usage Policy At ICF,... 
    Customer
    Senior
    Remote job
    Full time
    Contract work
    Work experience placement
    Work at office

    ICF International Inc

    New York, NY
    2 days ago
  • $168k - $200k

    Monstro, located in New York, is seeking a Senior Product Designer. This role focuses on creating impactful, consumer-centered products for AI-driven finance. The ideal candidate has 6-10 years of UX design experience, especially with consumer-facing products. Key responsibilities... 
    Senior

    Monstro

    New York, NY
    4 days ago
  • A dynamic technology startup in New York is seeking a Senior/Staff Product Designer to shape AI-driven tools for local businesses. You will collaborate closely with engineers and fellow designers, create prototypes, and drive projects from inception to launch. Ideal candidates... 
    Senior
    Local area

    Maple

    New York, NY
    1 day ago
  • $148k - $185k

     ...visit, wait in a room designed for waiting, and face...  ...businesses compete for customers, not the other way around...  ...deeply thoughtful, driven, and collaborative teammates...  ...on our Mission As a Senior Product Designer at...  ...with 5+ years of service). Competitive paid parental... 
    Customer
    Senior
    Flexible hours

    Zocdoc

    New York, NY
    2 days ago
  • $120k - $170k

     ...We're building applied AI systems for highstakes, realworld...  ...America. We're looking for a Senior UX Designer to join our team. In this...  ...ROI and maintaining a 100% customer retention rate , with renewals...  ...terms. ~ Lean & Impact Driven Team : Our small, nimble team... 
    Customer
    Senior
    Full time

    Owl

    New York, NY
    4 days ago
  • $180k - $240k

    Senior Product Designer New York, New York, United States StubHub is on a mission to redefine the...  ...for the end-to-end product journey for fans discovering, buying, and selling...  ...viagogo, our international platform, we service customers in 195 countries in 33 languages and... 
    Customer
    Senior
    Work at office
    Remote work
    Worldwide
    Flexible hours

    StubHub

    New York, NY
    8 hours ago
  • $180k - $200k

     ...About Hearth Hearth is the AI growth system for local home...  ...of it. With 15,000+ paying customers, default profitability, and...  ...are searching for the right Senior Product Designer who will help bring AI to the...  ...impact in the world. Mission-driven, values-based culture.... 
    Customer
    Senior
    For contractors
    Local area
    Night shift
    Weekend work
    3 days per week

    Hearth Pro

    New York, NY
    17 hours ago
  • $86k - $182.9k

     ...entertainment products? As the Senior UX Designer, Residential at Spectrum,...  ...solutions. Your expertise shapes AI-enabled workflows that...  ...accelerate innovation and empower customers to discover and purchase...  ..., streamline purchase journeys, and support engagement across... 
    Customer
    Senior
    Work at office
    Local area
    Visa sponsorship

    Spectrum Services

    New York, NY
    1 day ago
  • $170k - $190k

     ...personalized subscription service that sends complete and balanced...  ...-made dog food directly to customers' doors. Our ultimate goal...  ...Where You'll Come In As a Senior Product Designer 2 you will own the vision,...  ...a cohesive acquisition journey that delivers clarity, confidence... 
    Customer
    Senior
    Work at office
    Local area
    Flexible hours
    Weekend work

    The Farmer's Dog

    New York, NY
    3 days ago
  • $120k - $140k

     ...financial institutions to put customers at the center of every decision. Our AI-first platform...  ...analytics and deep financial services expertise into timely...  ...Curinos is seeking a Senior Designer (UX) to join our growing...  ...to complex, data-driven products - balancing strategic... 
    Customer
    Senior
    Part time
    Work at office
    Remote work
    Work from home
    Flexible hours

    Curinos

    New York, NY
    4 days ago
  •  ...Senior UX Designer New York, Hybrid Bluefish is seeking an experienced...  ...at the forefront of AI Marketing. If you are passionate...  ...execution. Define and design user journeys, wireframes, prototypes, and...  ...usability and elevate the customer experience Cross-... 
    Customer
    Senior
    Immediate start

    Bluefish AI

    New York, NY
    17 hours ago
  •  ...Associate Consultant – Senior User Experience Designer The ZS Digital...  ...focused experiences, services and products. Our...  ...range of B2B or B2C customers, with a focus on healthcare...  ...and delivering AI-powered digital products...  ...the design of AI-driven product workflows,... 
    Customer
    Senior
    Local area
    Work from home
    Flexible hours

    ZS Associates

    New York, NY
    1 day ago
  •  ...Overview Senior Product UX Designer, AI Products & Agents Location: Remote, US About the Role As a Senior...  ...Do Build the user interfaces that customers use to manage the agent lifecycle from...  ...needs into design concepts, journeys, and prototypes Drive complex design... 
    Customer
    Senior
    Remote work
    Shift work

    Hyland

    New York, NY
    2 days ago
  •  ...UX Conversation Designer, Senior Associate Shape the future...  ...and Conversational AI design with strategic...  ...across our products and services —including the design...  ...time Conduct data driven analyses to inform design...  ...and tailored to diverse customer segments. ~... 
    Customer
    Senior

    Chase

    Brooklyn, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Service Designer: AI-Driven Customer Journeys. Be the first to apply!