Dir - Architecture, Cloud & Services

Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast‑growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need, saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources, make smart decisions about how we run our business, innovate, and be pioneers. While our business requires us to fly high in the air, we also consider ourselves down‑to‑earth in our approach, creating a warm and friendly experience that demonstrates Rocky Mountain Hospitality. Work Perks Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors. Enjoy a ‘Dress for Your Day’ business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short‑term incentives, long‑term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines’ non‑profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Who We Are Frontier Airlines is a leading ultra‑low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel‑efficient, all‑Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight‑saving initiatives and focus on operational efficiencies, makes Frontier America’s greenest airline. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. What Will You Be Doing? The Director, Architecture, Cloud & Services provides strategic leadership and operational accountability for enterprise architecture, cloud platforms, middleware services, and enabling technology services that support Frontier’s business operations. This role defines and executes the roadmap for secure, scalable, reliable, and cost‑effective technology platforms across cloud, hybrid infrastructure, middleware, DevOps, and enterprise service capabilities. The Director partners with senior IT and business leaders to translate business priorities into modern architecture standards, platform strategies, governance practices, and delivery models that improve reliability, speed to market, security, resilience, and cost transparency. Essential Functions Define and lead the enterprise architecture, cloud, middleware, and platform services strategy in alignment with business goals, technology roadmaps, security standards, and operational priorities. Establish architecture standards, reference architectures, governance practices, and reusable platform patterns that enable secure, scalable, and resilient solution delivery across the enterprise. Direct short‑ and long‑term planning for cloud operations, middleware services, DevOps enablement, platform engineering, infrastructure modernization, and service reliability. Oversee the performance, availability, capacity, reliability, recoverability, and cost efficiency of cloud and hybrid technology platforms. Lead the design and continuous improvement of enterprise application architecture, cloud landing zones, network architecture, storage, backup, disaster recovery, and business continuity capabilities. Partner with technology leaders, product teams, business stakeholders, information security, procurement, finance, and vendors to deliver platforms and services that support enterprise priorities. Drive initiatives related to cloud modernization, virtualization, VDI, containerization, DevOps automation, infrastructure as code, application integration, and middleware transformation. Establish and manage service levels, operational metrics, capacity plans, incident trends, and improvement plans for cloud, middleware, and architecture services. Lead SLA management, service reliability practices, disaster recovery planning, compliance support, risk mitigation, and audit readiness for assigned technology domains. Maintain compliance with external regulations, internal IT governance policies, security standards, and enterprise risk management expectations. Develop, manage, and optimize multi‑million‑dollar budgets, including cloud consumption, licensing, managed services, third‑party support, and transformation investments. Lead vendor strategy, RFP processes, contract negotiations, portfolio rationalization, and third‑party partner performance management. Implement FinOps practices to improve cloud cost visibility, forecasting, optimization, commitment management, and accountability across consuming teams. Promote engineering excellence by guiding high‑level architecture decisions, design reviews, operational readiness, automation, observability, and continuous improvement practices. Build, lead, coach, and develop a high‑performing team of architects, cloud engineers, DevOps resources, FinOps professionals, and related technical staff. Set clear expectations, communicate departmental goals, provide performance feedback, support career development, and foster a culture of accountability, collaboration, recognition, and innovation. Identify systemic technology risks, operational constraints, and architectural gaps; lead strategic solutions that improve platform maturity, service quality, and business outcomes. Represent the architecture, cloud, and services function in executive updates, governance forums, planning sessions, compliance activities, and cross‑functional technology initiatives. Other Functions Participate in enterprise technology planning, budgeting cycles, leadership communications, and continuous improvement initiatives as needed. Support special projects, operational reviews, vendor evaluations, and cross‑functional initiatives that advance IT strategy and business priorities. Perform other duties as assigned. Qualifications 10+ years of progressive technology experience, including leadership responsibility for architecture, cloud platforms, infrastructure, middleware, DevOps, or enterprise technology services. 5+ years of people leadership experience managing technical teams, leaders, vendors, budgets, and complex enterprise technology portfolios. Demonstrated experience defining and executing cloud, hybrid infrastructure, enterprise architecture, platform engineering, or modernization strategies in a large‑scale environment. Hands‑on and leadership experience with public cloud platforms such as Azure, AWS, or Google Cloud, including architecture, governance, security, cost management, and operational support. Experience with cloud cost optimization, FinOps, enterprise discount programs, reserved capacity, savings plans, licensing optimization, or comparable cost‑management practices. Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field; equivalent experience may be considered. Advanced degree preferred. Relevant certifications preferred, such as AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert, Google Professional Cloud Architect, ITIL, TOGAF, Kubernetes, or FinOps Certified Practitioner. Airline, transportation, travel, or other high‑availability operational industry experience is a plus. Desired expertise: Enterprise architecture, cloud‑native design, hybrid reference architectures, high‑throughput and low‑latency services, Kubernetes and container orchestration, service mesh, serverless and event‑driven architecture, API management, data architecture, observability, SRE practices, infrastructure as code, GitOps/CI/CD, security and identity, cloud networking, disaster recovery, multi‑region resiliency, performance engineering, vendor management, and FinOps. Experience building scalable enterprise platforms, reusable standards, self‑service capabilities, reference implementations, and developer enablement models is strongly preferred. Role is based in Denver, CO. Knowledge, Skills and Abilities Strategic technology leadership with the ability to translate business priorities into architecture, cloud, platform, and operational roadmaps. Deep understanding of enterprise architecture, cloud governance, IT service management, ITIL practices, security controls, compliance expectations, and operational risk management. Strong knowledge of large‑scale infrastructure and cloud environments, including compute, storage, network, middleware, DevOps, observability, resiliency, and automation capabilities. Ability to communicate complex technology issues, risks, tradeoffs, and investment needs in clear business terms for executive, technical, and non‑technical audiences. Demonstrated ability to lead through influence, build alignment across teams, resolve competing priorities, and drive decisions in ambiguous or fast‑changing environments. Strong financial acumen, including budget planning, forecasting, vendor spend management, cost optimization, and business case development. Excellent interpersonal, coaching, and leadership skills with the ability to develop talent, build high‑performing teams, and promote a culture of accountability and continuous improvement. Professional demeanor with the ability to model dedication, integrity, sound judgment, and support for company goals. Ability to identify root causes, define scalable solutions, and lead enterprise‑level initiatives within project timelines and budget expectations. Ability to balance innovation, reliability, security, compliance, and cost efficiency when making architecture and operational decisions. Thorough knowledge of applicable laws, regulations, policies, and procedures governing information technology, telecommunications, cloud services, data protection, and information security activities. Ability to use discretion and good judgement when handling confidential, sensitive, and high‑impact business and technology matters. Equipment Operated Standard office equipment, including PC, copier, fax machine, printer. Work Environment Typical office environment, adequately heated and cooled. Physical Effort Generally, not required. Supervision Received Broad latitude: The incumbent operates with significant autonomy, establishes functional strategy, defines methods and procedures for achieving business and technology objectives, and receives guidance in terms of enterprise priorities and broad goals. Work is typically reviewed based on outcomes, business impact, operational performance, risk management, and alignment with company strategy. Salary Range $151,824 – $201,520 DOE. This role will close on or before 8/30/2026. Positions Supervised Architects FinOps roles Cloud Engineers DevOps Solution Architects Application Architects Multiple third‑party partners Workplace Policies Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontier Airlines is a zero tolerance drug‑free workplace. All prospective DOT safety‑sensitive employees are subject to pre‑employment testing for the following drugs and their metabolites: marijuana, cocaine, amphetamines, opioids and phencyclidine (PCP). Further, any DOT safety‑sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Colorado Residents: In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. #J-18808-Ljbffr Frontier Airlines