Dental Office Assistant

Dental Front Desk Assistant – Wesley Chapel, FL Dental Care at Quail Hollow, located at 28385 State Road 54, Wesley Chapel, FL 33543, is looking for a Dental Front Desk Assistant to join our team. Work Schedule Monday: 7:30 am – 5:30 pm Tuesday: 7:00 am – 5:00 pm Wednesday: 8:00 am – 5:30 pm Thursday: 7:30 am – 5:30 pm Friday: 7:00 am – 3:30 pm Responsibilities Greet and welcome patients as they enter the office to create a great first impression. Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and records. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage. Post insurance and patient payments and process accounts receivable. Review treatment plan fees and payment options with patients. Partner with providers and team to implement Heartland Dental systems to optimize office potential. What You’ll Gain Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO. Front‑loaded education and training to develop your full potential. Opportunity to be part of a secure company with over 20 years of industry experience and unlimited growth potential. Access to on‑Demand Daily Pay. Minimum Qualifications Experience working in a fast‑paced, customer‑centric environment. Excellent communication and organizational skills. Knowledge of HIPAA and ability to protect PHI. Preferred Experience 1 + year experience in a dental or medical setting. 1 + year experience with insurance billing and accounts receivable. Experience with Dentrix or other dental software. Physical Requirements Ability to perform essential duties with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Must lift up to 15 pounds at times. Availability to attend virtual or in‑person training sessions periodically. TB test required for all new hires in dental office positions (standard requirement, not applicable in FL & TN). EEO Statement At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr Heartland Dental