Store Manager

Store Manager, Fragrance ShopBEAUTYSPACE is part of the PCA Group of Companies (PCA) — a privately-owned, global beauty holding company founded 36 years ago. Led by the founders and the next generation of the family, PCA employs ~1,500 people across five global locations. With a focus on omnichannel distribution and fulfillment, PCA operates through multiple subsidiaries with distinct leadership and business strategies.At BEAUTYSPACE, we believe fragrance is more than a product. It's a personal experience, a memory, and a form of self-expression. Our first freestanding boutique, Scent Edit, will bring together a carefully curated selection of luxury, niche, and emerging fragrances in an elevated and welcoming environment where discovery and connection come first.The Store Manager, Fragrance Shop will lead our fragrance boutique team. This role is perfect for someone who loves luxury retail, thrives on creating memorable customer experiences, and is excited to grow with a fast-growing beauty and fragrance business.Key ResponsibilitiesLead an Inspiring Fragrance TeamRecruit, coach, and develop a passionate team of fragrance specialists and sales associates.Create a positive, collaborative, and high-energy store culture centered around customer experience and team growthLead by example on the sales floor through storytelling, fragrance discovery, and elevated selling behaviorsProvide ongoing coaching and development focused on fragrance knowledge, luxury selling, and client engagementCelebrate team successes and create a motivating environment where people love coming to workDeliver Exceptional Client ExperiencesCreate personalized fragrance journeys for clients through scent discovery and consultationBuild long-term customer relationships through clienteling and personalized follow-upEnsure every customer feels welcomed, inspired, and excited to explore the world of fragranceSupport in-store events, fragrance launches, gifting moments, and experiential activationsDrive Store PerformanceOwn store sales performance and drive business through strong leadership and customer engagementAnalyze sales trends, KPIs, and opportunities to grow productivity and client retentionInspire the team to achieve goals through upselling, cross-selling, and luxury service standardsPlan and execute in-store launches, educational moments, and promotional opportunities that drive traffic and excitementMaintain an Elevated Store EnvironmentEnsure the boutique remains visually beautiful, organized, and aligned with luxury brand standardsOversee inventory management, replenishment, and operational excellenceManage scheduling, payroll, POS systems, and daily store operations efficientlyQualifications3+ years of retail management experience, with fragrance retail experience required; experience in beauty, luxury, or specialty retail is also acceptablePassion for fragrance, luxury customer service, and storytelling through scent are requiredStrong leadership and coaching skills with a passion for developing peopleExcellent communication and relationship-building abilitiesBusiness-minded with experience driving sales and achieving KPIsOrganized, adaptable, and comfortable working in a fast-paced retail environmentSocial media, event planning, or experiential retail experience is a plusWhat We OfferSalary is commensurate with experience, $80,000 - $100,000 a yearBonus opportunitiesEmployee product discountsGrowth and development opportunitiesA fun, fast-paced, beauty-focused environmentEqual Employment Opportunity StatementThe PCA Group of Companies is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. We recognize and value the benefits of a diverse workforce.