Lead AV Engineer
Humana Inc
The Lead AV Engineer is responsible for defining, governing, and evolving enterprise audiovisual (AV) engineering standards across meeting spaces, broadcast environments, and collaboration platforms. This role serves as the technical authority for room design, acoustics, AV infrastructure, and lifecycle strategy—ensuring scalable, reliable, and high‑quality user experiences across Zoom Rooms, Microsoft Teams Rooms Pro, Neat, and telephony‑integrated environments. Key Responsibilities Meeting Room Design Standards & Engineering Define and maintain enterprise meeting room design standards, including room profiles, layouts, and technology configurations Establish and govern standard build matrices across room types (huddle, conference, executive, training, broadcast) Lead design reviews for new builds, renovations, and complex AV deployments Ensure consistent experience across collaboration platforms and standardized room profiles Acoustical Standards & Environmental Requirements Own acoustical standards including reverberation control, noise isolation, and speech intelligibility targets Define requirements for lighting, room geometry, and environmental controls to support high‑quality AV performance Partner with real estate, construction, and workplace teams to embed AV requirements early in design and build processes AV Equipment Portfolio & Platform Strategy Own the approved AV hardware portfolio (cameras, microphones, DSPs, displays, control systems, peripherals) Drive standardization and certification across Neat, Zoom Rooms, Teams Rooms Pro, and integrated AV systems Establish platform standards for QSC ecosystems, DSP architectures, and control system frameworks Evaluate emerging technologies and drive roadmap evolution across AV hardware and software platforms Lifecycle Management Define and manage hardware and platform lifecycle strategy including refresh cycles, EOL/EOS planning, and risk‑based replacement Maintain portfolio health, standardization targets, asset governance, and capacity planning inputs Partner with finance and procurement to align lifecycle plans with budget and long‑range strategy Release Management & Change Control Establish and govern AV release management processes (firmware, platform updates, configurations, integrations) Validate compatibility across platforms, devices, and room configurations; prevent regressions and service interruptions Partner with operations to ensure controlled deployment and production stability Broadcast Technologies & High‑Production AV Lead architecture and standards for broadcast, streaming, and high‑production AV environments (studios, auditoriums, executive broadcasts) Define requirements for cameras, audio processing, lighting, switching, and encoding technologies Ensure systems support enterprise‑scale live events and executive communications Vendor Relationships & Management Serve as engineering lead for vendor and integrator relationships, ensuring alignment to enterprise standards and outcomes Define technical requirements within RFPs and SOWs; validate vendor designs and enforce adherence to standards Establish strong vendor management practices including performance tracking, SLA governance, and continuous improvement Drive commercial and technical accountability across AV vendors to optimize cost, quality, and delivery execution Telephony & Collaboration Integration Align AV room strategy with enterprise telephony and meeting platforms Ensure seamless integration across Zoom Phone, Teams Phone, and room systems Drive consistency in user experience and interoperability across platforms Required Qualifications 8+ years of experience in AV engineering, collaboration technologies, or enterprise AV design Deep expertise in AV system design including audio, video, DSP, and control systems Experience with Zoom Rooms, Microsoft Teams Rooms Pro, and Neat devices in enterprise environments Strong understanding of acoustics, environmental design, and meeting room performance optimization Experience with QSC platforms, DSP architecture, and control system integration Familiarity with ACPR standards and enterprise AV design frameworks Experience leveraging AI‑based capabilities for AV monitoring, automation, or enhanced meeting experiences Strong vendor management and stakeholder alignment skills in enterprise environments Preferred Qualifications Experience designing broadcast or production‑grade AV environments Industry certifications (CTS, CTS‑D, or equivalent) Experience leading AV lifecycle, standards governance, and enterprise‑scale deployments Benefits Work‑Life Balance Generous PTO package Health benefits effective day 1 Annual Incentive Plan 401K – Excellent company match Well‑being program Paid Volunteer Time Off Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. #J-18808-Ljbffr Humana Inc
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