Product Manager/ Product Owner

Product Manager/ Product Owner

HonorVet Technologies. We're a veteran-owned IT staffing firm, ISO 9001, and ISO 270001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring. Role: Product Manager/ Product Owner Location: Must be local to Acton, MA or San Diego, CA (Hybrid – 3 days onsite per week) Engagement type: Contract – 6 Months

We are looking for a self-motivated, experienced Product Manager/ Product Owner to join our Digital CX Product Management Customer Experience team responsible for developing new products and optimizing existing capabilities throughout the customer journey. This successful leader will have experience leading end-to-end product management for global digital products, with the ability to translate business goals into high-impact product initiatives. Working in an Agile environment, in collaboration with a cross-functional team, this person will be responsible for defining and executing the Product roadmap for our digital customer experience offerings and ensuring the Backlog is properly prioritized, defined and executed for the team. They'll achieve this by cultivating empowered, high-impact teams, and guiding teams through the full product development lifecycle, providing strong cross-functional leadership.

Required Skills:

• Customer-obsessed mindset with ability to translate customer insight into product vision and lead execution to achieve franchise goals.
• Strong business acumen and passion for delivering impact by executing world-changing technologies.
• Strong ability to influence, interact, and lead globally.
• Strong cross-functional leader, able to bring out the best in cross-functional colleagues to guide swift, effective trade-offs and decision-making.
• Ability to translate business cases into a roadmap informed by technical constraints, balancing technical with desired business outcomes.
• Enterprise mindset (understands impact of their decision on other functions and products)
• Ability to Lead without Authority
• Ability to guide difficult cross functional decisions and achieve value-maximizing outcomes.
• Meticulous, with effective verbal and written communication skills.
• Able to organize and judge multiple priorities. Experience in the Medical Device industry is a plus. Familiarity with Scaled Agile Framework (SAFe) is a plus.

Education and Experience:

• Bachelor's degree and 5+ years of relevant work experience.
• 5+ years of experience using Agile methodologies, related to Product Owner & Product Manager roles.
• Knowledge of IT systems development is strongly preferred.
• Familiarity with Web and CRM platforms is strongly preferred.
• Demonstrates effective communication skills with audiences with various levels of technical background.
• Experience in digital customer experience/success is preferred.
• Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment.
• Strong critical thinking skills for complex business challenges.
• Passion to continuously improve processes and practices.