Quality Manager

Job Description

Job Description

Quality Manager

Location / Work Mode: Onsite (Cleveland, OH area)

Role Type: Full-time, 1st shift, Direct Hire

Compensation: Up to $90,000 Base Salary + Excellent Benefits (Affordable medical options, 100% paid after deductible, 6% 401(k) match)

The Opportunity & Impact

Step into a high-visibility, hands-on Quality Manager role with an established precision manufacturing leader supporting critical aerospace and high-precision component operations. As the quality lead, you will own shop-floor and system-level quality across the manufacturing lifecycle—from managing First Article Inspections (FAIs/FAIRs) and PPAPs to driving customer-facing communications and leading continuous improvement efforts. This position offers an exceptional talent the opportunity to directly influence operational performance, shape quality standards across production, and build strong relationships with top-tier manufacturing partners while benefiting from competitive compensation and an industry-leading perks package.

Key Responsibilities

• Drive end-to-end quality assurance: Oversee day-to-day shop floor operations, conduct routine line walks, and guarantee strict compliance with AS9100 and customer-specific requirements.

• Manage inspection and technical documentation: Perform, review, balloon (using DISCUS), and submit FAIs/FAIRs and PPAPs while maintaining complete data accuracy in Net-Inspect and E2 ERP.

• Lead root-cause analysis and nonconformance: Manage the Material Review Board (MRB) process, disposition nonconforming materials, and execute Corrective Action Requests (CARs) using 5-Why and Fishbone methodologies.

• Oversee supplier quality performance: Review purchase orders, manage the Approved Supplier List (ASL), verify supplier certifications, and manage outside processor quality standards.

• Serve as the primary customer interface: Manage technical communications regarding quality concerns, rework coordination, and DSQR generation, while leading onsite customer visits and audits.

• Maintain Quality Management System (QMS): Track monthly KPIs, coordinate calibration schedules, maintain employee training matrices, and conduct regular internal QMS audits.

• Optimize shop-floor tools and processes: Update part routings, inspection documentation, and E2 inventory records to prevent recurring scrap, split jobs, and drive continuous improvement.

Qualifications & Requirements

• 2+ years of Quality Management experience: Proven track record leading quality operations in a precision manufacturing environment (Aerospace, Automotive, Medical, or General Job Shop).

• Hands-on inspection expertise: Strong proficiency with First Article (FAI) and in-process inspection techniques, drawing review, and blueprint reading.

• Quality System knowledge: In-depth understanding of AS9100, ISO 9001, or equivalent quality management system standards and internal auditing procedures.

• Root-Cause Analysis proficiency: Demonstrated skill in resolving quality issues using formal methods such as 5 Why, Fishbone diagrams, and Corrective Action Requests (CARs).

• Industry Software proficiency: Hands-on experience using industry software tools including Net-Inspect, DISCUS (drawing ballooning), and ERP platforms (E2 or similar).

• Strong Customer and Supplier Management: Exceptional communication skills for managing customer quality requirements, supplier certs, and MRB dispositions.

• CMM Capability (Preferred): Ability or experience in programming and operating CMM inspection equipment is highly desirable.

• Practical Expertise: Degree not required; practical expertise in precision metals or plastics manufacturing is prioritized.

How to Apply

To express interest in this position, please submit your resume directly to our recruiting team. Qualified candidates will be contacted for an initial screening call.