Temporary Retail Sales Associate I - Charlotte NC

Job Description

Job Description

Meet Us: King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we’re the ultimate baking resource – providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business – website and retail stores – offers an even wider selection of specialty baking ingredients, mixes, gluten-free products, baking tools, and more. We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We’re proud to be 100% employee-owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we’re committed to the best interests of all our stakeholders - employees, our local communities, our broader community of bakers, and our planet. Join us and help spread the joy of baking. King Arthur – where, as an employee-owner, your passion and ideas can truly make a difference.

The Position: As a Pop-Up Retail Associate, you are responsible for providing a complete shopping experience and enthusiastically delivering great service to our customers while engaging with and educating and inspiring them in support of King Arthur’s brand and mission. You will join a customer-focused team.

The Benefits : As a temporary team member, you will receive generous discounts in our retail store.

The Location: Charlotte, NC; onsite daily

The Pay: $18.57 to $19.52 per hour worked; commensurate with experience.

The Schedule: This temporary position is part-time, working an average of 15-25 hours per week. This position has an end that coincides with the store closing, anticipated February 2028. Day, evening, holiday, and weekend shifts as agreed with flexibility as required.

Essential duties and responsibilities

• Greet and acknowledge all customers as they enter the store
• Provide a positive experience for each customer specific to their needs
• Assist customers with locating merchandise
• Support the team in meeting monthly sales goals via cross and up-selling
• Process sales transactions accurately at the register
• Maintain the store’s appearance by straightening, cleaning, replacing signage
• Restock product using proper inventory rotation
• Assist with retail projects as assigned
• Support all areas within the store
• Adhere to all safety, food and workplace regulations, procedures and policies
• Communicate consistently and clearly with your retail team, shift leads, and managers
• Report to work on time or notify the lead in charge by email and phone in advance if absent or late
• Adhere to company-wide green norms, look for ways to reduce, reuse, recycle
• Perform additional tasks and responsibilities as necessary

Minimum Job Requirements

• 1-2 years of experience in a retail related field, beneficial
• Baking knowledge and enthusiasm beneficial
• Strong verbal skills
• Ability to respond to all customer requests with exemplary service
• Ability to multitask in fast paced environment
• Ability to function independently
• Flexible schedule including weekends
• Engages positively with customers and coworkers

Physical requirements/work environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements

• Ability to stand and walk for extended periods (up to 8 hours or more per shift)
• Frequent use of hands for grasping, reaching, pushing, pulling, and handling merchandise
• Ability to lift and carry up to 20 pounds independently (heavier lifting may require team assistance)
• Frequent bending, stooping, kneeling, and climbing step ladders
• Visual acuity to read labels, pricing, and product information
• Ability to speak clearly and hear customer and team communication in a busy retail environment
• Capacity to work in a fast-paced, sometimes noisy or crowded environment

Work environment

• The role is performed primarily in a retail store setting, which may include sales floor, back stockroom, and office areas
• Exposure to a moderate to high level of noise, including customer conversations, equipment, and music
• Requires the ability to work in a fast-paced, customer-facing environment with frequent interruptions
• Flexibility to work a varied schedule, including weekends, evenings, holidays, and during peak retail seasons
• Exposed to ingredients that may include common food allergens

Safety

• Understand that safety is the responsibility of everyone at the organization
• Responsible for providing a safe and ergonomically sound work environment, identifying unsafe conditions and correcting these conditions immediately
• Engage in safety and compliance training programs and encourage 100% team participation in same

Uniform

• Name Tag (provided)
• Clean Apron (provided)

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. King Arthur Baking provides reasonable accommodation to qualified individuals with disabilities to allow individuals to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to meet the functions and requirements of the position.