Part-Time Universal Banker (20 Hours), Pasadena Colorado Branch

Part‑Time Universal Banker (20 Hours), Pasadena Colorado Branch Universal Banker is an entry‑level position responsible for assisting in sales, product and service activities in coordination with the customer service team. The overall goal is to foster customer relationships, build loyalty and increase sales to individual consumers. Responsibilities Assist in basic account opening for existing customers Provide service delivery to internal and external customers to resolve account issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities from service transactions and resolve customer complaints promptly and effectively Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls including legal, corporate and regulatory procedures to ensure safety and security Appropriately assess risk, demonstrate ethical judgment and manage control issues with transparency Qualifications 1‑3 years of relevant experience Previous retail banking or similar experience required Consistently demonstrates clear and concise written and verbal communication skills Education High school diploma or equivalent Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. View Citi’s EEO Policy Statement and the Know Your Rights poster. If you are a person with a disability and need a reasonable accommodation to use our search tools or apply for a career opportunity, review Accessibility at Citi. #J-18808-Ljbffr Citi