Field Service Engineer - Tampa, FL

Becton Dickinson & Co

BD Parata seeks a Field Support Engineer to provide technical support, maintenance, and repair services for pharmacy automation systems across the Tampa, Florida region. The role combines electromechanical troubleshooting, software diagnostics, and customer service to maximize equipment uptime in retail, hospital, and specialty pharmacy settings.

Responsibilities

Troubleshoot, repair, and maintain pharmacy automation systems for multiple customer sites
Diagnose and resolve electromechanical, software, networking, and system integration issues
Perform preventive maintenance, inspections, and corrective repairs to maximize uptime
Document service activities and findings in Salesforce Field Service system
Train customers on equipment operation, maintenance procedures, and best practices

Requirements

High school diploma or equivalent
Three or more years field service, technical support, or industrial maintenance experience
Strong Windows operating system and Microsoft Office proficiency
Working knowledge of computer networking fundamentals and TCP/IP protocols
Mechanical aptitude with ability to disassemble and repair complex equipment
Valid driver's license with acceptable driving record
Demonstrated independent troubleshooting and problem-solving skills

Apply

Vacancy posted 15 days ago

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