Project Manager, Technology Operations

Job Responsibilities and Requirements

The Project Manager is responsible for leading one or more moderately sized projects within Technology Operations, supporting the Retirement Services business. This role drives execution of strategic initiatives, ensuring delivery within scope, timeline, and budget.

Key Responsibilities

• Plan, manage, and execute projects with clear objectives, timelines, and deliverables
• Monitor progress and proactively address risks, issues, and delays
• Develop and manage schedules, budgets, forecasts, and resources
• Manage stakeholder communication and ensure alignment to business case
• Capture and translate business needs into requirements
• Lead cross-functional teams and prioritize work effectively
• Manage risks, issues, and change control
• Drive operational excellence and ensure quality delivery
• Coordinate internal and external partners
• Provide status reporting and transparency
• Support PMO methodologies and continuous improvement
• Act as a change agent and support adoption

Required Qualifications

• Bachelor’s degree in Business or related field
• 3+ years of project management experience
• Experience managing cross-functional initiatives
• Knowledge of project management methodologies
• Ability to manage multiple priorities
• Strong communication and stakeholder management skills
• Strong analytical and problem-solving skills
• Ability to influence and build relationships
• Experience leading teams without direct authority
• Strong business acumen
• Proficiency in Word, PowerPoint, Excel, Visio
• Experience with MS Project or Azure DevOps
• Experience with SharePoint

Preferred Qualifications

• Insurance or financial services experience
• Exposure to Agile methodologies
• Project Management qualification (PMI-PMP, PMI-CAPM) and knowledge of Agile would be desirable but not essential

The expected hiring range for this position is $74,680.00 - $107,660.00 annually. This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values:

• Sustainable Performance
• Continuous Improvement
• Customer Experience
• Collaboration
• Empowerment
• Sense of Community

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.

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