Facilities Manager

Facilities Manager

HomeRise believes that home has the power to stabilize a person's life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we're building a new future for our neighborhoods and the city we love.

The Facilities Manager oversees both the day-to-day operations and tactical execution of the HomeRise Facilities Team and is responsible for delivering high-quality maintenance, janitorial, and sanitation services across the HomeRise building portfolio. Through effective resource allocation, preventive planning, and direct supervision, the Facilities Manager implements and maintains a broad spectrum of building services to ensure that HomeRise properties, operational budgets, and labor resources continually improve and meet targeted performance milestones.

The Facilities Manager directly interfaces with Regional Property Directors, Site Managers, Real Estate Development, Compliance teams, and Building Maintenance teams. In partnership with these departments, the Manager coordinates and delivers essential building services and capital projects, including routine work orders, preventative maintenance, unit turnovers (make-ready work), pest control, deferred maintenance, affordable housing unit abatement and custodial operations.

Essential Functions

• Facilities Operations - Direction
• Facilities Operations – Service Delivery and Systems
• Risk Management
• Budget Management and Facilities Administration
• Other Principal Duties

Qualifications

• High School Diploma or GED is required.
• Bachelor's degree in business, real estate, or related field preferred.
• Credential or license in the fields of construction, architecture, or facilities management preferred.
• A minimum of 5 years managing and developing housing facilities operations with multiple sites, advanced knowledge of maintenance and physical plant compliance guidelines dictated by HUD, HCD, California Building Standards Code (Title 24), Cal/OSHA, and San Francisco Municipal Codes.
• A minimum of 8 years of maintenance experience in plumbing, electrical, HVAC, boiler systems, safety, OSHA requirements, and preventative maintenance.
• Ability to plan, organize, and direct effective facilities operations and maintenance programs.
• Proven leadership in developing facilities departments, including advanced knowledge of facilities operations concepts, strategic planning, budget development and management, composing facilities policy and procedure, and site plans. Advanced project management skills, able to manage sizable projects and workload concurrently.
• Ability to apply principles of logical thinking to a wide range of practical problems, deal with many variables, and determine a specific course of action.
• Able to exercise broad judgment in defining work objectives and determining methods and systems to meet objectives. Must be able to develop solutions to problems of unusual complexity, which require a high degree of creativity and innovativeness.
• Demonstrates understanding and application of management approaches for work direction, motivation, performance management, and disciplinary action. Skilled at relationship building and ensuring stakeholder communication and buy-in.
• An understanding, sensitivity, and experience working in a supportive housing environment and with issues of homelessness and recovery issues.
• Ability to appropriately respond to and resolve conflict.
• An understanding of and ability to communicate with diverse types of people.
• Ability to work independently as well as be part of a team and a team leader.
• Ability to train and support maintenance personnel.
• Ability to communicate (both verbally and in writing) with building management staff and tenants.
• California driver's license and clean DMV record required.
• Valid phone number required.

Position Details

• Location: San Francisco, CA
• Status: Full-Time / Exempt
• Reports to: Director of Housing Operations

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at their desk for long period, use hands to finger for computer keyboard input, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk up and down stairs, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Mobility to use standard office equipment, including computer, vision to read printed materials, and a computer screen, and hearing and speech to communicate in person and over the telephone.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are no unusual environmental conditions. Typically, the noise level in the work environment is usually moderately noisy.

Equal Opportunity Employer

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.