director, Corporate Communications

Now Brewing - director, Corporate Communications! #tobeapartner


From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.


As a director of communications at Starbucks, you will lead through deep expertise in both proactive and reactive communications strategy, always-on, modern media approaches - including earned media, digital storytelling, social amplification, and data-driven tools - and the ability to translate complex business information into compelling narratives for diverse audiences. You will be one in a comms team cohort of trusted advisors to C-suite executives and cross-functional partners, with strong media relationships and a track record of developing integrated, multi-channel communications programs that drive measurable shifts in perception in support of the company's back to Starbucks business strategy. As a people leader, you will set clear goals, coach broadly beyond your own area of expertise, and help build well-rounded, modern communications teams. As a Starbucks director, you should be able to 1) thrive in ambiguity - creating a clear path forward in fast-moving, uncertain environments; 2) build momentum - creating shared purpose and urgency within and across teams; 3) build broad capability - developing others beyond their own domain to grow well-rounded communicators; and 3) think broadly - bringing a long-term, integrated view of the business and external environment to every communications decision.


As a director, corporate communications, you will:


• Lead our business communications strategy, partnering closely with Investor Relations, Finance, and functional business leaders to shape Starbucks enterprise narrative across earnings, investor events, and key business milestones.


• With that narrative, drive day-to-day business media engagement and modern communications tactics for a proactive earned news agenda that positions Starbucks as an innovative growth company, leveraging the back to Starbucks turnaround story to generate positive, high-impact coverage in business and consumer media.


• Build and maintain strong relationships with top-tier business, financial, and trade journalists to ensure Starbucks story is told accurately and compellingly.


• Leverage modern media strategies - including digital storytelling, social amplification, and data-driven tools - to expand the reach and impact of Starbucks communications programs.


• Own the reactive communications agenda for the business, developing rapid-response strategies and messaging that protect and advance the company's reputation on financial and business topics.


• Lead with and through the chief communications and corporate officer and svp, global communications to position senior leaders with strategic messaging, talking points, and media materials that bring the back to Starbucks strategy to life for external audiences.


• Collaborate across the global communications function and with cross-functional partners to ensure integrated, consistent messaging aligned to the company's business priorities.

We'd love to hear from people with:


• 10+ years of progressive experience in corporate communications, with significant expertise in corporate communications for a large public company or high-profile brand


• Exceptional storytelling skills - the ability to translate complex business and financial information into compelling narratives for diverse audiences


• Demonstrated success leading proactive and reactive media strategies that drive measurable impact on company reputation and perception


• Experience partnering with C-suite executives and Investor Relations teams on financial communications, earnings-related messaging, and investor narrative development


• Strong existing relationships with top-tier business, financial, and national media


• Track record of developing and executing modern, earned media-led communications strategies, including digital and social storytelling approaches


• Experience leading and developing communications professionals in a fast-paced, matrixed environment


• Bachelor's degree in communications, journalism, public relations, or a related field required; advanced degree preferred


As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.


*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.


The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.


We believe we do our best work when we're together, which is why we're onsite four days a week.


Join us and inspire with every cup. Apply today!


Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at View email address on click.appcast.io or View phone number on click.appcast.io.