Billing Specialist

Job Description

Job Description

At Pro-Vac, we are not just providing hydro-excavation and storm/sewer maintenance services; we are supporting the critical infrastructure that keeps communities moving. We believe in delivering safe, efficient, and innovative solutions with the most talented and dedicated team in the industry.

As the Billing Specialist at Pro-Vac, you'll play a vital role in ensuring the accuracy of financial transactions, invoices, and billing processes. If you excel at billing procedures, regulatory compliance, and maintaining strong relationships with customers and colleagues while effectively resolving billing discrepancies, we invite you to apply today!

Mission of the Role:
We are looking for a detail-oriented and proactive Billing Specialist to join our AWESOME team at Pro-Vac! You’ll manage customer billing with a focus on accuracy, compliance, and maintaining relationships with both internal and external stakeholders. If you thrive in a fast-paced environment, are highly organized, and have a knack for financial reconciliation, this role is perfect for you!

Why Pro-Vac is Perfect for You:

• Competitive salary: $30-33/hour

• Comprehensive benefits: Medical, Vision, LTD, Life, EAP

• Retirement plan: 401(k) with up to a 4% company match

• Time off: Paid Vacation, Sick/Safe Leave, and Holidays

• Schedule: Primarily WFH, with occasional need in office

What You’ll Love to Do:

• Review and understand each customer’s contractual agreements to ensure compliance.

• Invoice and cost customer work within 24 hours of completion.

• Verify billing reconciliations, reports, and required forms to ensure timely and accurate completion.

• Communicate with customers to ensure invoices are received and address any outstanding concerns.

• Maintain a 95% accuracy rate in billing processes and ensure timely submission of invoices.

• Organize and maintain a detailed and accurate billing database.

• Collaborate with internal teams and external stakeholders to ensure clear communication and alignment.

• Resolve billing-related issues promptly and efficiently.

You Might Be a Good Fit If You Have:
Experience:

• 2+ years of experience in the Construction Industry.

• 2+ years of experience with revenue billing, preferably related to contracted or project bid work.

• Knowledge of billing principles and financial compliance best practices.

Skills:

• Exceptional attention to detail and organizational skills.

• Strong communication and problem-solving abilities.

• Proficiency with accounting software, MS Office Suite, and Excel.

Here’s What You Bring:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).

• Certifications in financial management or billing (e.g., CB, CPA) are a plus!

• Familiarity with construction, stormwater, or hydro-excavation industries is highly desired.

Physical & Working Conditions
If you thrive working outdoors and hands-on, here's what this role demands:
•    Lifting, carrying, pushing, and pulling up to 50 lbs; frequent bending, kneeling, climbing, and working at heights
•    Standing and moving for extended periods; operating vehicles across varied terrain
•    Perceiving auditory safety signals, verbal warnings, and radio communications in active field environments
•    Wearing all required PPE including OSHA-compliant respirators, hearing protection, eye protection, gloves, and safety footwear
•    Reading site documentation and accurately operating equipment controls
•    Working outdoors in heat, cold, rain, and wet conditions
•    Maintaining situational awareness around active traffic, heavy machinery, and underground utilities
•    Working in confined spaces per applicable safety protocols

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