Assistant House Manager - Citizens

Overview Assists the Manager in maintaining and supervising Direct Support Professional Staff to ensure they support people to become active participants in every aspect of their lives. Practices and promotes the agency’s mission statement in every interaction. Values and embraces diversity in background and experiences, creating an open, inclusive environment where every employee has the opportunity to flourish. Demonstrates commitment to understanding cultural differences and supports a culture of diversity, equity and inclusion. Responsibilities Assists Manager with the supervision of Direct Support Professional Staff by assigning responsibilities and specific activities to provide and encourage each person to strive for autonomy and active participation in every aspect of their lives. Reports to the Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect. Must follow all agency incident policy and procedures. Reports and documents events or activities that may hinder the health, safety, and well-being of the people residing in the house (e.g., allegations of abuse, injuries, broken equipment). Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook, and agency and program training requirements. Successfully completes and maintains AMAP certification and assists the people supported with medication administration according to AMAP policy and procedures. Assists with maintaining appropriate records of staff by observing and providing feedback on job performance, documenting issues, and informing them of training needs to ensure ongoing and effective supervision. Ensures a safe and clean home by directing staff to support people with household chores and by participating in household chores as needed. Assists Manager with daily rounds to ensure the presence, working order, and cleanliness of all equipment (e.g., bed equipment, adaptive equipment, furniture) needed for the people supported. Assists Manager with conducting physical plant walkthroughs and reports, documents, and ensures timely corrective action for concerns that may hinder health, safety, and well-being (e.g., broken equipment, hazardous conditions). Provides direct support as scheduled on the staffing pattern and as needed to cover vacancies or call-offs by flexing the schedule to meet minimum staffing requirements. Arrives to work at the start of the scheduled shift and adheres to agency policy regarding call-offs. Assists Manager with overtime management to ensure quality support is provided daily in a cost-effective manner. Accompanies and/or transports people to medical appointments, shopping, recreational outings, programs, and other outings; assists with arranging transportation to ensure staffing and agency vehicles are available for required appointments and outings. Assists Human Resources with the recruitment process of new employees by assisting with interviews to ensure the house is adequately staffed with qualified employees. Maintains weekly work schedules for all staff by assigning shifts based on availability and the specific requirements of each person to ensure appropriate support at all times. Assists with the maintenance of people’s bank accounts and expenditures by depositing and withdrawing monies with the person and reviewing monthly bank statements to ensure accuracy and adherence to individual budgets. Serves as a member of the interdisciplinary team by attending and participating in all meetings to discuss people’s progress and to share information and ideas. Supervises staff to ensure that goals are implemented and documented (e.g., Medisked or paper documentation) including goals, notes, BM and menses charts, transportation logs, etc. Assists Manager with ensuring coordination of supports and services and ongoing communication with day service providers. Performs other duties as assigned by supervisor. This position requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and, therefore, is subject to successful completion of fingerprint/criminal background check. High School Diploma or GED preferred; a valid New York State Driver’s License that is qualified in accordance with the agency’s insurance standards; one year’s experience working with people with ID/DD; good oral and written communication skills; successful completion and maintenance of AMAP status; good organizational and administrative skills and an excellent team player with a positive attitude. #J-18808-Ljbffr Citizens Options Unlimited