Operations Analyst

Operations AnalystWe are seeking an Operations Analyst for daily support tasks on an IBM i data platform. The ideal candidate will be proficient in troubleshooting issues and will act as a liaison between technical teams and business stakeholders, ensuring seamless daily operations.Key ResponsibilitiesMonitor Outlook, Teams, and ServiceNow for user requests and application errors. Monitor application logs to identify and resolve issues.Perform QA and end-to-end testing of all new applications. Conduct reviews including error messages and table/view/index names. Install QA'd applications, set configurations, and create change requests as required.Conduct maintenance programming, including bug fixes and minor enhancements.Report on objects that are no longer used. Conduct periodic reviews of the ACS Index Advisor. Set up reorgs and purges. Set up user access to various applications.Document technical issues, solutions, and processes for future reference and analysis.Required QualificationsTechnical Skills: IBM I, RPG, RD I, SQL, IFS, FTP, AS400.Problem solving: Analytical and critical thinking skills to identify and resolve complex technical problems.Communication: Verbal and written communication skills to effectively interact with users, vendors, and team members.Organization: Organizational skills and ability to manage multiple tasks.Preferred QualificationsExperience with additional data governance tools (e.g., TIBCO EBX – MDM).Experience with Informatica PowerCenter (ETL) and Informatica Data Quality (IDQ).Experience integrating systems using REST APIs.Exposure to Informatica Cloud services, including, Application Integration, MDM and 360 Applications, B2B Integration, Integration Hub and Data Marketplace.Familiarity with Boomi or other enterprise integration platforms.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.