Senior Customer Solutions Specialist - Escalations
Ultra Clean Technology
Ultra Clean Technology in Austin, TX is seeking a Customer Solutions Specialist III to provide advanced support and resolve complex inquiries. You will mentor junior staff, analyze customer needs, and collaborate with sales, operations, and technical teams to improve service quality. This role emphasizes customer experience, process improvements, and knowledgebase development. Candidates should have 4–6 years of relevant experience and a strong focus on quality and client satisfaction. #J-18808-Ljbffr Ultra Clean Technology
$145k - $187k
Infrastructure Solutions Group (ISG) builds the products that power... ..., and data management our customers need most. Our teams design... ...and leading customer-facing escalations and complex field issue resolution... ...(DLC), you will be a senior technical leader responsible...Suggested- ...technology.We are seeking a Senior Principal Product Engineer (8... ...signoff methodology development, customer enablement, and product... ...Cadence's timing signoff and ECO solutions. The ideal candidate will... ...technical reviews and customer escalation management.Required Experience...SeniorFull time
$176k - $242k
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software... ...the future of enterprise technology. Senior Principal Mechanical Engineer, Custom...SeniorRelocation package$124k - $242k
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software... ...the future of enterprise technology. Senior Principal Thermal Engineer-Data...SeniorRelocation package- Digacore is seeking a Senior Systems Engineer / Solutions Architect (Remote) to design cloud‑first solutions and lead critical escalations for client environments. You will own end‑to‑end architectures in Azure, M365, and Intune, while mentoring junior staff and ensuring...SeniorRemote job
$152k - $242k
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software... ...open roles and various levels (Senior, Principal and Senior Principal).Who...SeniorRelocation package- WHO WE ARE Apex Fintech Solutions (Apex) powers innovation and... ...for over 22+ million end customers. At Apex, we are... ...CNBC ABOUT THIS ROLE The Senior Customer Support Specialist plays an essential role in... ...and client satisfaction. Escalate critical matters to leadership...SeniorFull timeWork at officeWork from home
$158k - $217k
Snowflake Partner Solution Lead - Central RegionAs a Snowflake Partner Solution Lead, you... ...Partner of the Year, you will act as a senior technical and commercial authority at the... ...collaborate with clients to bring powerful customer experiences, innovative ways of working,...SeniorTemporary workLocal area- ...deep industry knowledge and relationships, solutions to address clients’ unique business... ...have an exciting career opportunity for an Senior AI Solution Managerto join our Strategic... ...and post-deployment supportServe as an escalation point for deployed solutionsMaintain an...SeniorWork at officeLocal areaRemote workFlexible hours
- ...efficiency power and thermal management solutions. Today, we’re driving transformation across... ...for managing the assigned key OEM / ODM customer’s cooling business, including meeting or... ...issues are resolved through the escalation process timely. Foster a culture of teamwork...Senior
$143.7k - $270.8k
...starts with you.Job DescriptionJoin Visa’s Risk and Security Solutions team, where your work helps clients prevent fraud, protect consumers... ...identity and authentication, and manage risk across the customer journey. We are seeking a strategic and consultative Sr. Sales...SeniorFull timeWork experience placementWork at officeLocal area- ...can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an... ...operations and achieve results. We seek an experienced solution sales specialist with business expertise and technical skills to drive growth...SeniorContract workWork experience placementWork at officeRemote workFlexible hours
- Apex Fintech Solutions is seeking a Senior Customer Support Specialist to enhance service delivery and operational efficiency for internal and external stakeholders. The role analyzes workflows, drives improvements, and supports cross-company projects to elevate client...Senior
$158k - $217k
Partner Solution Lead, Databricks - Central RegionWho You’ll Work WithSlalom helps clients... ...capabilities. This role is ideal for a senior technical leader who can move comfortably... ...with clients to bring powerful customer experiences, innovative ways of working,...SeniorTemporary workLocal area$90k - $120k
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders... ...Navan Expense to help drive usage and revenue from existing customers Act as the voice of our expense customers and partner cross‑functionally...Senior$182.75k - $236.5k
Senior Principal Systems Development EngineerOur customers’ system requirements are usually highly complex. Bringing together... ...strategies.You will prototype solutions, validate patterns, and ensure non... ...effectively and knowing when to escalate or seek support.Determine...Senior- ...Job Posting Sr. Billing Specialist 612-month contract / possible contract to hire Location... ...Billing system setup and maintenance of customer data. Assists with monthly closings,... ...experience. UMS Utility Management Solutions (CUSI) Billing Software experience is a...SeniorContract work
- A leading marketing technology consultant in Austin, Texas, is seeking a mid-to-senior level Solution Consultant. The role involves acting as a trusted advisor, guiding clients with tailored technology solutions and collaborating with teams to deliver results. Candidates...Senior
- ...Coastal in Austin, TX is seeking a Senior Solution Architect to own end-to-end technical strategy for Salesforce-centric enterprise solutions and SaaS integrations. You will lead discovery sessions, craft scalable cross-cloud architectures, and guide delivery teams...Senior
- SHI International Corp. is seeking a Sr. Solutions Marketing Manager - AI to lead product marketing strategy for SHI's AI portfolio, drive positioning, messaging, and GTM execution. You will partner with AI leadership, sales, engineering, alliances, and marketing to craft...Senior
- Omnicell is seeking a Senior Product Marketing Manager, Portfolio to own the cross-portfolio marketing infrastructure connecting Hospital Solutions, Outpatient Services, and Enterprise Intelligence. This high-visibility role requires sharp positioning, storytelling, and...Senior
- Dutech Systems in Austin seeks an experienced Senior Generative AI / Agentic AI Engineer to design, develop, and implement AI-powered solutions using Generative AI, Agentic AI, RAG, Custom GPTs, and workflow automation. The role emphasizes translating business requirements...Senior
- ...Coastal Cloud LLC is seeking a Senior Solution Architect to own the end-to-end technical strategy for complex Salesforce-centric ecosystems. You will lead discovery, craft scalable cross-cloud architectures, and guide delivery teams toward excellence at a client-focused...Senior
- ...Senior Field Solutions Engineer RobCo is building the category of Autonomous Industrial Robotics... ...of our robotic solutions at customer sites throughout the United States. You... ...resolving obstacles, driving decisions, and escalating only critical business risks when...Senior
- ...role involves leading, hiring, and raising the bar for a team of Solutions Engineers while actively pursuing opportunities alongside the... ..., and ensure credible, engineering-to-ROI conversations with customers across Enterprise accounts. #J-18808-Ljbffr Socket.devSenior
- AMD is seeking a Senior Product Manager for AI Infrastructure and Solutions to own system-level product definition and launch readiness for AMD-based solutions that blend hardware and software into deployable offerings. The role spans platform hardware, firmware/drivers...Senior
- Dell Technologies is seeking an AI Solutions Product Marketing Manager to own one or more AI solutions from a marketing perspective. You... ...; Hopkinton, MA; or Seattle, WA to drive market momentum and customer impact in a dynamic, multi-location environment. #J-18808-...Senior
- ABM, one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions, is seeking a Senior Business Development Manager in Education to grow our K-12 and Higher Education markets in South Texas. Based in Houston, this role engages...Senior
- Dun & Bradstreet in Austin, TX is seeking a Senior Product Manager to lead strategy, development, and lifecycle management of key products... ...analysis, and collaborate across teams to deliver innovative solutions. You will own the product lifecycle from ideation to launch,...Senior
- Dun & Bradstreet is seeking a Senior Product Manager to lead strategy, development and lifecycle management of key products... ...GTM, Technology, Sales, and Finance to deliver impactful solutions that meet customer needs and business goals. The role emphasizes owning the product...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Solutions Specialist - Escalations. Be the first to apply!
- immediate hire customer service representative Austin, TX
- customer service attendant Austin, TX
- td bank customer service representative Austin, TX
- inbound customer service representatives Austin, TX
- senior customer support representative Austin, TX
- airport customer experience specialist Austin, TX
- customer support associate Austin, TX
- customer service officer Austin, TX
- remote customer care specialist Austin, TX
- customer order specialist Austin, TX
