Front Office Director: Guest Experience Leader
Hei Hotels Inc.
HEI Hotels and Resorts is seeking a Front Desk leader for The Westin New York Grand Central to ensure guest arrival and departure meet standards. You will supervise staffing, train team members, and monitor front office systems to maintain smooth operations and high guest satisfaction. The role requires strong communication, budget awareness, and the ability to resolve issues quickly while coordinating with other departments to maximize occupancy and revenue. #J-18808-Ljbffr Hei Hotels Inc.
- ...shaping culture, service standards, and operational excellence from day one. The Assistant Front Office Manager will lead front desk operations, ensure exceptional guest experiences, and collaborate across departments to maximize occupancy and revenue while upholding the...Suggested
- ...International in Atlantic City, NJ is seeking a Front Desk Supervisor to oversee Front Desk and Guest Service operations, ensuring a positive guest experience. You will manage daily desk... ...is preferred, and proficiency with MS Office. Competitive benefits and potential for...Suggested
- ...Ocean-Casino-Resort in Atlantic City seeks an experienced Manager Front Office to oversee daily Front Office operations, drive guest satisfaction, and optimize financial performance. The role requires strategic planning, team leadership, and hands-on involvement in staffing...Suggested
- ...seeks a Store Manager to lead a team delivering exceptional guest experiences, drive sales, and champion the brand's five pillars: experience... ...operations and people. You will recruit, coach, and develop leaders, manage scheduling and payroll, oversee inventory and visual...Suggested
- Hotel Indigo seeks an experienced Front Office Manager to lead the Front Office and related areas, ensuring guest service standards and revenue goals. You will oversee... ...with other departments to deliver exceptional experiences. The role requires a Bachelor's degree in...SuggestedLocal areaNight shift
- Chick-fil-A in New York City seeks a Senior Operations Manager to own the guest experience across multiple day parts. You will lead a team, coach and train other operations managers, and track performance against LEAN-driven targets. The role emphasizes leadership, accountability...
- ...lead a high-performing team focused on delivering best-in-class guest experiences and strong product execution. You will manage all aspects of... ...expenses. You will recruit, coach and develop future leaders, own budget planning, and cultivate partnerships with the community...
- HHM Hotels is seeking a Front Office Manager to lead the hotel’s front desk operations, ensuring guest satisfaction and adherence to sustainability standards. This role focuses on efficiency, guest experience, and daily front office performance. You will interview, hire...
- lululemon is hiring a Guest Experience Lead in New York to ensure a high-quality in-store experience. You will lead floor operations, provide technical product education, and drive sales targets while supporting team performance and store leadership. The role requires...Shift workDay shiftAfternoon shift
- ...e Lauder Companies Inc. is seeking a Front Desk / Client Experience Coordinator in New York City. This role... ...environment as the first contact for guests. Responsibilities include greeting... ...background in customer service and basic office technology is essential for success...Work at office
$25 - $35 per hour
Effy Jewelry is seeking a Front Desk Coordinator at their New York City headquarters. This... ...for clients and visitors, ensuring a luxury experience while supporting various departments. Key responsibilities include managing guest check-ins, answering calls, and...Hourly pay- ...Hard Rock Hotel Cancun is seeking a Front Desk Leader to plan and direct Front Desk and Guest Service operations, ensuring a positive guest experience across all touchpoints. You will oversee daily Front Desk staff assignments, conduct room inspections, and resolve issues...
$3,000 per month
...Guest Experience Lead The Guest Experience Lead is a hands-on retail leader responsible for delivering an exceptional guest experience while driving sales performance and supporting daily store operations. This role serves as a lead presence on the sales floor, coaching...Full timeTemporary workPart timeFlexible hoursAfternoon shift- Four Seasons Hotels and Resorts in Houston, TX seeks an Assistant Front Desk Manager to join our Front Office team. You will lead a talented team, ensuring exceptional guest experiences and seamless front desk operations. The ideal candidate has at least three years of...
$19 per hour
.... ~91% – Our average Employee Experience score. ~87.5% – Our average score... ...might be a great fit for you! GUEST EXPERIENCE TEAM LEAD As a... ...DEPARTMENT Guest Experience Team Leaders make an impact everyday through leading our front-of-house operations and coaching...Full timeImmediate startFlexible hoursShift workWeekend workAfternoon shift$27 per hour
...events. Responsibilities include training staff, maintaining cleanliness and food safety protocols, and ensuring a high-quality guest experience. Ideal candidates have 2-3 years of supervisory experience, a New York City Food Protection Certificate, and exceptional...Hourly payPart time$19 per hour
Guest Experience Team Lead As a Guest Experience Team Lead (GETL) at Impact Kitchen you set the... ...beverages to high standards, and support front‑of‑house operations. Core... ...Team & Department Guest Experience Team Leaders make an impact daily through front‑of‑house...Full timeFlexible hoursShift workWeekend workAfternoon shift- Ennismore is seeking a Guest Experience Agent (Overnight Agent) in New York. This role is the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service. You will manage pre-arrival coordination and engage with guests throughout their...Night shift
$18 per hour
Equinox is seeking an Experience Lead to be the standard-bearer on the club floor, delivering... ...pristine, safe, and highly personalized guest experience across every touchpoint. You'll... ...standards, perform daily checks, support front desk operations, stay on top of member needs...Hourly pay- Lip Lab is seeking a Part-Time Parties & Guest Experience Lead for the Upper East Side. The role focuses on delivering exceptional guest service, managing party events, and coordinating with store leadership to ensure smooth operations. The position requires strong leadership...Part time
- American Eagle is seeking a full-time Merchandising Team Leader to act as the Store Team Leader's go-to for developing and implementing... ...strategy, coaching the team to meet AE brand standards, and ensuring guest-ready floorsets and replenishment. You will lead with integrity,...Full timeFlexible hours
- ...New York, NY to support restaurant operations and lead team members during shifts. This role focuses on delivering welcoming guest experiences and maintaining Panda’s standards in a fast-paced environment. You will gain hands-on experience in food preparation and store...Shift work
- Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager in New York to lead guest experience and drive top-line results. You will coach your team, mentor an Assistant General Manager, and uphold operational excellence in a fast-paced...
$24 - $27.61 per hour
...we create transformational products and experiences that support people in moving, growing,... ...environment for our people. Job Summary The Guest Experience Lead is responsible for... ...Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well...Minimum wagePart timeShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift- ...restaurant operations, lead a diverse team of F&B staff, and drive guest satisfaction and profitability. The GM will implement SOPs,... ...knowledge, and a proven track record of delivering exceptional guest experiences in high-volume settings. #J-18808-Ljbffr The Standard Hotel
- Arlo Hotels is seeking a dynamic Bar Manager in New York to oversee daily bar operations, lead FOH staff, and ensure exceptional guest experiences. You will manage beverage programs, payroll, and scheduling while maintaining standards and controlling costs. The role...
$75k - $85k
...is seeking a Housekeeping Manager in New York to oversee daily housekeeping operations, ensuring exceptional cleanliness and guest experience. The role involves direct supervision of housekeeping staff, regular inspections, and fostering a positive work environment. The...- ...inventory control, and team leadership. You will ensure exceptional guest service, maintain product quality and rotation, and collaborate... .... The role requires 2-3 years of meat department management experience, strong hospitality skills, and proficiency in Microsoft...Relocation package
$74.43k - $85k
...effectively. The ideal candidate has over 5 years of management experience with at least 3 years in housekeeping management. This role... ...skills and the ability to communicate effectively with staff and guests to maintain high levels of customer satisfaction. A competitive...- ...Housekeeper to lead housekeeping operations across active markets. You will supervise staff, coordinate with the General Manager, and ensure guest rooms and public areas meet high cleanliness standards. Responsibilities include scheduling, hiring, training, and supervising...
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