Host/ToGo/Expo
Spickler NGW LLC
Job Description
Job Description
Host/ToGo/Expo
Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for Hosts, ToGos and Expediters .
Host/ToGo/Expo- Job Responsibil ities
- Greet guests warmly and promptly, ensuring a welcoming atmosphere.
- Manage and oversee the seating arrangement to optimize table turnover and minimize wait times.
- Maintain the cleanliness and organization of the front area and host stand.
- Coordinate take-out orders, ensuring accurate and efficient packaging and delivery to guests.
- Communicate effectively with kitchen staff regarding order details and modifications.
- Expedite food orders from the kitchen to the dining area, ensuring timely delivery.
- Assist in managing the flow of service by coordinating with servers and kitchen staff.
- Handle guest inquiries and reservations via phone and in-person.
- Monitor and manage the waitlist during peak hours.
- Address guest complaints or requests efficiently and professionally.
- Ensure all to-go orders are complete and include necessary utensils, condiments, and napkins.
Host/ToGo/Expo - Job Requirements
- Previous experience in a similar role preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Excellent organizational and multitasking abilities.
- Basic math skills for handling transactions.
- Familiarity with point-of-sale systems and reservation software.
- Flexibility to work evenings, weekends, and holidays.
- Professional appearance and demeanor.
- Ability to handle customer complaints with patience and tact.
- Team player with a positive attitude.
Host/ToGo/Expo - Job Benefits
- Competitive hourly wage plus tips
- Health insurance
- Sick leave
- Flexible scheduling
- 401(k) retirement plan with company match
- Employee meal discounts
- Professional development and training opportunities
- Opportunities for career advancement
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