Project Manager II- Retail Digital Banking

Project Manager II

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Project Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Cleveland, OH or Birmingham, AL. We are seeking an experienced Project Manager II to lead the delivery of complex technology initiatives supporting our Retail Digital Banking organization. This role will be responsible for managing high-visibility projects and programs focused on online banking, mobile banking, and other customer-facing digital platforms. The ideal candidate has a strong background in technology project delivery, software development lifecycle management, financial oversight, stakeholder engagement, and risk management.This position partners closely with business leaders, technology teams, vendors, and cross-functional stakeholders to successfully deliver strategic initiatives within scope, budget, and timeline expectations.

Key Responsibilities

• Manage medium to large-scale technology projects and programs supporting Retail Digital Banking initiatives.
• Lead projects throughout the full Software Development Lifecycle (SDLC), from initiation through implementation and post-production support.
• Partner with business and technology teams to define project scope, objectives, timelines, resource needs, and success metrics.
• Develop and manage detailed project plans, budgets, forecasts, and financial reporting.
• Facilitate Agile project execution, including Scrum ceremonies, sprint planning, backlog management, and delivery tracking.
• Identify, monitor, and mitigate project risks, issues, dependencies, and change requests.
• Drive effective stakeholder engagement and communication across all levels of the organization.
• Manage relationships with third-party vendors and external partners to ensure successful delivery of project objectives.
• Ensure adherence to governance, compliance, regulatory, and risk management requirements, particularly within a highly regulated environment.
• Provide regular status reporting and executive-level updates on project health, milestones, financials, risks, and key decisions.
• Contribute to portfolio and program management activities that support strategic business objectives.
• Collaborate with teams to evaluate and leverage emerging technologies, including AI-enabled tools that improve project delivery and operational efficiency.

Key Skills & Experience

• Project management experience leading technology and software development initiatives.
• Experience delivering projects in Agile environments with knowledge of Scrum principles and practices.
• Strong understanding of Software Development Lifecycle (SDLC) methodologies.
• Demonstrated experience managing project financials, budgets, forecasts, and resource plans.
• Proven ability to manage risks, issues, dependencies, and project governance requirements.
• Experience working with Jira and other project management tools.
• Strong stakeholder management skills with the ability to influence and collaborate across multiple teams.
• Experience managing third-party vendors and external partners.
• Excellent communication, presentation, organizational, and leadership skills.
• Experience supporting large portfolios and high-dollar strategic initiatives.