Production Supervisor

Job Title

As employees of a farmer-owned cooperative, we come to work every day trying to honor the tireless effort and care these farming families put in every day, all day, 365 days a year. Our farmer-owners tend to think in generations, with some of our farms being run by the same families for over a century. We carry this approach into our business, knowing that each and every one of us makes a difference in allowing these generational traditions to continue, taking pride in knowing that we nourish our friends, neighbors, nation, and even the world with healthy and delicious dairy products. Our products include milk, flavored milk, yogurt, dip, sour cream, cottage cheese, and ice cream mix marketed under the Upstate Farms, Bison, Milk for Life, and Intense Milk brands.

Key Responsibilities

• Lead daily production activities to meet output, quality, and safety targets
• Supervise, coach, and develop production employees to improve performance and engagement
• Assign work and manage staffing to meet production schedules and operational needs
• Ensure compliance with safety programs, policies, and standard operating procedures
• Monitor product quality and escalate non-compliance issues to management promptly
• Maintain accurate employee records including attendance, overtime, and safety documentation
• Conduct basic accident investigations and support corrective action implementation
• Enforce company policies and maintain a positive, accountable work environment
• Support continuous improvement initiatives to improve safety, efficiency, and cost performance

Required Qualifications

• High school diploma or equivalent required
• 24+ years of supervisory or lead experience in a manufacturing, production, or similar operational environment required
• Proven ability to lead, motivate, and develop a team
• Strong communication skills (verbal and written)
• Ability to analyze problems and make sound operational decisions
• Effective time management and organizational skills
• Basic computer proficiency (Microsoft Word and Excel)
• Strong interpersonal skills and ability to work cross-functionally

Preferred Qualifications

• Bachelor's degree in Food Science, Business, or related field
• Experience in food or dairy manufacturing strongly preferred
• Exposure to continuous improvement or lean manufacturing environments preferred

Pay: $80,000-$110,000

The salary range listed for this position represents the good faith and reasonable minimum and maximum pay for this role at the time of posting. Actual compensation may vary based on factors including, but not limited to, experience, skills, training, knowledge, education, and overall qualifications. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.