General Merchandise Team Leader

The starting pay range for this position per hour is $24.25 - $26.25. The full pay range for this position per hour is $24.25 - $41.25

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations process and efficiency who enable a consistent experience for our guests .

Teams in General Merchandise ( GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop replenishment pricing and signing setting and maintaining the sales floor and the backroom. The GM teams also execute inbound outbou nd and fulfillment responsibilities.

At Target we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of :

• G uest service fundamentals and experience building a guest - first culture on your team

• R etail business fundamentals including department sales trends inventory management guest shopping patterns pricing and promotions strategies

• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals with alignment from your direct leader all while driving process improvements and enhancing workload efficiency

• Leading a team of hourly team members including skills in interviewing developing coaching evaluating and retaining talent

• Coach ing and train ing hourly team members to build a team of hourly team members with direction from your direct leader

As a General Merchandise Team Leader no two days are ever the same but a typical day most likely will include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy Inspiring and Friendly guest experience.

• Ensures every team member understands is trained and consistently delivers on Targets guest experience commitments and consistent operations.

• Actively observes and provides feedback holding team members accountable while recognizing great guest experience moments.

• Reviews area guest financial and team outcome metrics to identify opportunities takes action to improve and aligns team on the right behaviors and execution celebrates wins drives results that deliver outcomes and elevates the guest experience.

• With your direct leaders guidance l ead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement including receiving products merchandising signing setting and updating merchandise salesfloor displays sampling restocking shelves organizing backrooms and price change for GM areas .

• With guidance from your direct leader educate your team on how operational procedures such as setting up and organizing merchandise managing product accuracy and stock levels and maintaining sales floor areas affect inventory management store profitability and product availability.

• Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve.

• Be an expert of operations accuracy process and efficiency .

• Assign daily tasks to TMs based on planned workload and guest traffic patterns ensuring alignment with weekly and monthly business priorities set by your direct leader .

• With your direct leader s guidance help establish clear goals and expectations and hold team members accountable to expectations .

• With your direct leader s guidance help with efficient delivery to our guests by leading pick pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan.

• Help enable a consistent experience for our guests by ensuring product is in stock available accurately priced and signed on the sales floor while prioritizing guest experience. C ollaborat e with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leader s directio n .

• Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments.

• Evaluate candidates for open positions and develop a guest-centric team as directed by your direct leader. Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development coaching and team interactions .

• Identify team members for future leader position s and utilize growth development to build a talent pool within your depa rtment.

• Support guest services such as back-up cashier digital fulfillment processes while maintaining a compliance culture including compliance with federal state and local adult beverage laws .

• Demonstrate inclusivity by valuing diverse voices and approaches being authentic and respectful and creating equitable experiences .

• Demonstrate a culture of ethical conduct f ollowing all Target policies and safety procedures adhere to role-specific guidelines (e.g. food safety pricing) and help maintain a safe compliant workplace by reporting and correcting hazard s ; lead and hold the team accountable to work in the same way .

• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors identifying and correcting hazards holding team accountable to f ollowing safety expectations assisting with incident response and reporting/investigating injuries timely and accurately.

• Model the exe cution of physical security processes in order to enhance the instore security culture.

Support merchandise protection strategies across the total store; including ordering storage and application as directed by best practices .

• If applicable as a key carrier follow all safe and secure training and processes .

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

• Address all store emergency and compl iance needs .

• All other duties based on business needs .

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with .

• You thrive in a fast-moving highly active and physically demanding role where teamwork flexibility and creative problem solving are key to success.

• You are open to working a variable work schedule with varying hours days or shifts (including nights weekends holidays closing shifts and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Team Lead er . But there are a few things you need from the get-go:

• High school diploma or equivalent

• Age 18 or older

• Previous retail experience preferred but not

• Lead and hold others accountable

• Communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

• Welcoming and helpful attitude toward all guests and other team members

• Effective communication skills

We are an awesome place to work and care about our teams so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues

• Interpret instructions reports and information

• Accurately handle cash register operations as needed

• Climb up and down ladders

• Scan handle and move merchandise efficiently and safely including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others .

• Flexible work schedule (e.g. nights weekends and holidays); reliable and prompt attendance necessary

• Capable of working in and exposure to varying temperatures humidity and other elements while performing certain job duties including but not limited to Drive-Up carryout etc.

• Ability to remain mobile for the duration of a scheduled shift ( shift length may vary).

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

Benefits Eligibility

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In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed through this channel.