Associate Retail Travel Agent

Overview Bring Your Sales Expertise to an Exciting Career in Travel! Do you love exploring new places and sharing your experiences? At AAA Club Alliance, we’re looking for enthusiastic, sales‑driven individuals who want to help others create unforgettable travel experiences. Whether you’re a seasoned travel professional or just starting your journey, if you excel in sales and customer service, have a passion for learning, and embrace new technology, this role is for you! What You’ll Do Craft unforgettable domestic and international travel experiences—cruises, land tours, flights, hotels, and more. Use your personal travel experiences to inspire and guide clients, build long‑term relationships, and turn first‑time clients into loyal travelers. Leverage AAA’s established travel strategy to maximize success and achieve your sales goals. Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies. Educate clients on AAA benefits, including exclusive travel perks and the AAA‑branded credit card. Resolve client concerns under management guidance. Attend promotional events, training, and familiarization trips to stay ahead in the industry. Benefits & Growth Company‑sponsored IATAN cards for travel discounts and personal travel opportunities at exclusive rates. Paid educational trips—explore destinations firsthand and build your expertise. Consistent schedule with Sundays off and convenient hours: Monday–Friday 8AM–6PM, Saturday 8AM–5PM (37.5‑hour work week). Competitive pay: $18.82–$29.31hourly, plus monthly incentives ($550–$1,100 after ~6 months). Full benefits package includes medical, dental, vision, retirement plans, and more. Paid time off: 3+ weeks accrued in the first year, up to 2 weeks paid parental leave, 401(k) plan with company match up to 7%, company holidays, and a free AAA membership. Continual learning reimbursement up to $5,250 per year and volunteer opportunities. Qualifications Education: High school diploma or equivalent (Associate’s degree or travel school graduate preferred). Experience: At least 1 year of retail experience required; 1 year of experience as a retail or leisure travel agent (or comparable travel experience) preferred. Skills: Excellent communication and customer service skills; strong organizational ability; proficiency with travel booking systems and web‑based applications; working knowledge of geography. Certification: Certified Travel Associate (CTA) designation required within 2 years of hire (company covers cost and provides paid time). Background: Satisfactory pre‑employment and post‑employment screening, including criminal, drug, and state/vendor specific screenings; ability to obtain necessary membership license or other required credentials. ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. We are committed to cultivating an inclusive workplace that supports our values and serves our members and customers. AAA Club Alliance complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need an accommodation to participate in the job application or interview process, or to perform essential job functions, please contact View email address on click.appcast.io. #J-18808-Ljbffr