Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:
As an Account Associate / Agency Assistant with Denise Elliott - State Farm Agent, you will play a key role in keeping our office running smoothly and supporting the daily operations of the agency. This role focuses on administrative support rather than sales, with primary responsibilities including bookkeeping, managing schedules, and handling organizational tasks that keep our team efficient.

We are seeking a detail-oriented, dependable professional who enjoys creating order, supporting others, and ensuring important tasks are completed accurately and on time. This is an excellent opportunity for someone with strong organizational skills who enjoys working in a supportive office environment.

Responsibilities:

• Manage QuickBooks and assist with basic bookkeeping tasks.
• Maintain and coordinate the agent’s calendar and office schedules.
• Organize and handle general administrative duties to support daily operations.
• Assist with documentation, filing, and recordkeeping.
• Provide light customer support, such as answering phones and directing inquiries.
• Support the agency team with additional office projects as needed.

Qualifications:

• Strong organizational skills and attention to detail.
• Proficiency with QuickBooks and basic accounting/bookkeeping knowledge.
• Experience with scheduling and calendar management.
• Ability to multitask and manage competing priorities.
• Prior administrative or office support experience preferred.
• Strong communication and interpersonal skills.

About our Agency:
Denise has been with State Farm since 1980, building a long-standing career marked by excellence and leadership. Alongside her team, she has earned multiple recognitions, including Lifetime President’s Club, Ambassador Club Qualifier, and Crystal Excellence awards - reflecting a consistent commitment to high performance and customer care.

She is deeply involved in the Durango and Bayfield communities, holding positions with both local Chambers of Commerce and staying actively engaged in community initiatives. Hospitality is a big part of the office culture. Denise takes pride in creating a welcoming environment for both team members and customers, often with sweet treats and a friendly, open atmosphere that makes people feel at home.

For our team, we offer a supportive, inclusive environment where different backgrounds and perspectives are valued. We strongly encourage bilingual candidates to apply as we continue to build a diverse team that can better serve our community.

Our office culture is warm, collaborative, and people-focused. We’re looking for someone who is friendly, team-oriented, and enjoys building relationships - someone who wants to be part of a positive environment where both customers and team members feel valued every day.