Patient Access Rep
Exceptional Healthcare
Front Desk/Patient Access Rep
Be the face of our newest hospital in Rapid City, South Dakota! Exceptional Healthcare is building a new state-of-the-art facility bringing high-quality care to surrounding communities. Create a lasting first impression while providing vital administrative support as a Front Desk/Patient Access Rep.
What You'll Do
- Welcome and register patients for ER, Direct Admission, and Outpatient Services
- Verify insurance benefits and process payments
- Maintain accurate patient records and coordinate between departments
- Handle phone communications and administrative responsibilities
- Create positive patient experiences during registration
What You'll Need
- Previous ER or Patient Registration experience preferred
- Knowledge of insurance verification and medical terminology
- Strong organizational and computer skills
- Excellent communication and customer service abilities
- High School Diploma/GED
- Availability for 12-hour shifts (7 AM-7 PM or 7 PM-7 AM), weekends and holidays
Why Join Us
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match and PTO
- Career advancement opportunities
- Tuition reimbursement and wellness programs
- Help shape a new healthcare facility
- Modern work environment with collaborative culture
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