Service Appointment Coordinator

Service Appointment Coordinator/Receptionist Beavercreek, OH At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Appointment Coordinator/Receptionist, you are the first point of contact for our customers, assisting them with scheduling service appointments, managing receptionist duties, and handling cashier responsibilities. Excellent communication skills and friendly demeanor will ensure a positive experience for every customer. Responsibilities: Schedule and coordinate service appointments for customers efficiently and accurately. Greet customers warmly and assist them upon arrival. Manage incoming calls and respond to inquiries professionally. Handle cashier duties including processing payments and balancing cash drawer. Maintain a clean and organized reception area. Collaborate with service advisors and management to optimize workflow. Requirements: Excellent communication skills Previous experience in customer service is a plus Knowledge of automotive service industry preferred Attention to detail and organizational skills Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr