Senior Systems Analyst

Senior Systems Analyst

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Senior Systems Analyst to join their team onsite in Seattle, WA.

Duties and Responsibilities:

• Gathers, analyzes, and documents business requirements to support the design and development of technology and/or process solutions
• Facilitates user story creation and backlog grooming in an agile delivery environment
• Proactively identifies and effectively assesses improvement opportunities
• Collaborates with product managers and engineering to define requirements, KPIs, OKRs and user experience
• Creates diagrams, system and end-user documentation to support new system implementation, deployment, and incident management efforts
• Supports project initiation efforts by assisting in the definition of project scope and the identification/selection of targeted solution(s); assists project management in the development of work plans, effort estimates, and delivery timelines
• Participates in solution testing efforts by developing test plans, preparing test environments, coordinating test execution, and validating test results
• Performs application configuration in support of solution delivery initiatives
• Performs testing – from device certification to OS and browser updates
• Self-directed – successful with minimal direction and provides guidance and support to less senior analysts
• Navigates through challenging or ambiguous situations to drive progress
• Effectively interacts with internal business stakeholders/customers, cross-functional technical peers, and external business partners to understand and solve business problems
• Demonstrates thought leadership, including knowledge of industry standards and trends
• Demonstrates system proficiency and leverages subject matter expertise in analyzing and troubleshooting system issues to determine root cause
• Coordinates issue resolution efforts with vendors and/or cross-functional teams. Provides timely and thorough communication regarding issue status/resolution with end-users and other key stakeholders
• Drives operational excellence by creating and maintaining systems documentation (e.g., Wiki, Knowledge Base Articles)

Wage Range: The rate for this position is between $41.25 - $55.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. Equal Employment Opportunity: CompucomStaffing ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.