Warehouse Manager

Warehouse Manager

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.

At Diversified, you'll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you're ready to grow, create, and make an impact, Diversified is the place to do it.

This position is responsible for performing warehouse duties and directing the day-to-day activities of the warehouse. This position is accountable for the warehouse's inventory accuracy, organization, and control of incoming shipments, as well as the timely, properly documented execution of outgoing shipments, including RMAs. The position entails a service-oriented approach; proactively supporting local and global project teams with all warehouse activities are required, as well as the ability to collaborate and communicate with a variety of other departments and warehouses. This position will train others as required Location: Wood Dale, IL

1) Set schedules, priorities, and work assignments and provide direction to warehouse clerks and temporary staff. May be required to regularly lead a team on large projects.

2) Enforce and effectively communicate all company policies and procedures.

3) Maintain a safe warehouse by driving safety compliance. Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.

4) Maintain ongoing dialog with Project Managers/Coordinators ensuring that work quality, performance, and response times meet required delivery schedules and expectations.

5) Control inventory levels by conducting monthly physical counts reconciled with software system counts. Submit monthly report to the Inventory Control team, highlighting any exceptions and how the discrepancy was/should be resolved.

6) Maintain physical condition of warehouse by implementing new design layouts approved by the management; regularly inspect warehouse facility and equipment; issue requisitions for repair and/or replacement of substandard warehouse equipment including, but not limited to, malfunctioning pallet jacks, loose shelving, trip hazards, etc.

7) Train and develop Warehouse Clerks to contribute to employee growth and knowledge; build and drive department teamwork and communication.

8) Unload and receive deliveries: process receipt and/or electronically log all incoming packages, based on disposition. Qualify equipment/materials and store according to warehouse layout and project specifications.

9) Maintains inventory of shipping materials and supplies utilizing RF/ Scan Gun.

10) Performs all computer functions necessary to track various aspects of goods.

11) Ensure that outbound shipping requests are processed in a timely manner and in accordance with project specifications, as well as Diversified shipping and inventory control procedures. Confirm all documentation and data entry is complete and accurate before releasing the shipment.

12) Work with Inventory Control, Project, and Purchasing teams to process RMA shipments in a timely and efficient manner. Ensure proper documentation and procedures are followed.

Required Skills/Qualifications:

1) Relevant warehouse, operations, and inventory management experience.

2) Forklift certification and operation experience.

3) Proficient in D365 (Finance and Operation) with the ability to train others.

4) Proficient in Microsoft Office

5) Knowledge of US Postal, UPS, and FedEx regulations and processes.

6) Inventory Control software experience.

7) Space planning/forecasting experience

Preferred Skills/Qualifications:

1) Bilingual (English and Spanish) preferred

We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

• Multiple medical plan options to fit you and your family's needs
• HSA & HRA company contributions
• Dental coverage, including orthodontic benefits, and vision plans
• Company-paid benefits
• Basic Life, AD&D
• Short-Term and Long-Term Disability insurance
• Employee Assistance Program (EAP)
• Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
• 401k with company match
• Paid maternity leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
• Commuter benefits
• And much more