Assistant Director of Basic Needs Security

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POSITION SPECIFICS The Assistant Director of Basic Needs Security leads one of the four core pillars of Student Care & Advocacy, basic needs security, within a broader team dedicated to supporting students navigating unexpected challenges. This role develops and coordinates a comprehensive, campus-wide strategy to address essential needs, including food, housing, healthcare, and transportation, while building strong partnerships across the University and community to streamline referrals and address service gaps. The position guides case managers and campus partners while also delivering direct case management support as needed. Additionally, it fosters student engagement and leadership through advising Students United Against Poverty and collaborating with student organizations working to address basic needs. Strategic Leadership & Partnership Development for Basic Needs Lead one of the four pillars of Student Care & Advocacy by developing and advancing a comprehensive, campus-wide basic needs strategy aligned with divisional priorities. Co-chair the Basic Needs Collaborative within the broader University basic needs framework, working in coordination with the Basic Needs Leadership Council, and partner closely with the Campus–Community Alliance, led by a fellow Assistant Director, to strengthen cross-sector collaboration. Build and sustain relationships with University stakeholders and community providers to streamline referrals, expand resources, and address service gaps for students. Program Oversight & Implementation Oversee and continue to develop emergency support programs and key basic needs initiatives, including the Student Emergency Fund, Emergency Dining Dollars, meal plan scholarships, and other direct assistance efforts. Ensure effective coordination, implementation, and ongoing refinement of programs to meet evolving student needs. Case Management & Referral Coordination Monitor and triage incoming referrals, create and assign cases, and provide direct case management for complex student situations. Ensure effective coordination of care across systems while working collaboratively with other Student Care & Advocacy pillars and providing team-based support as needed. Serve on Student Affairs on-call rotation. Staff Guidance & Campus Consultation Provide guidance, training, and consultation to case managers and campus partners to ensure consistent, effective support for students with basic needs concerns. Student Engagement & Advising Advise Students United Against Poverty and collaborate with student leaders to advance basic needs initiatives. Oversee the intern program and support the development of student employees involved in basic needs efforts. Development, Stewardship & Fund Management Partner with Student Affairs Development to support fundraising and stewardship efforts. Oversee and manage funds that support basic needs programs, ensuring resources are allocated effectively and aligned with program priorities. Data Strategy, Assessment & Communications Lead efforts related to data collection, assessment, and communication to inform decision-making, demonstrate impact, and increase awareness of available resources. The ideal candidate for the Assistant Director of Basic Needs Security will bring a strong foundation in supporting individuals facing complex challenges, along with the ability to lead strategy and collaborate across systems. A master’s degree is preferred, along with experience in social work, case management, student affairs, human services, crisis intervention, or a related field. Candidates should demonstrate leadership skills, a commitment to equity and student support, and the ability to navigate both direct service and programmatic responsibilities within a collaborative, fast-paced environment. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Master's Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $54,060.00 - $78,444.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact View phone number on click.appcast.io. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.