PRN Delegating Nurse Case Manager

Compass, Inc. a progressive, non-profit organization that supports people with developmental and intellectual disabilities is seeking to hire a PRN RN Delegating Nurse Case Manager.  This position supports Compass in the care and development of people served in residential programs and community settings. Working as part of a team, the PRN Delegating Nurse Case Manager helps coordinate health care, provide nursing support, and promote individual well-being. This role provides nursing coverage when regular nurses are on leave and may be assigned to support specific individuals, perform delegation duties, and assist with special nursing projects as needed. Primary responsibilities include coordinating health care for people in residential programs, training staff, and providing direct nursing support when appropriate.

Essential Duties and Responsibilities

The following statements describe the general nature and scope of work performed in this position. They are not intended to be a complete list of all responsibilities, duties, or required skills. Other duties may be assigned.

Care Planning and Clinical Oversight

• Review each individual’s nursing care plan and develop plans when needed.
• Ensure nursing plans of care are implemented appropriately.
• Observe and assess individuals regularly, documenting relevant findings in 45-day reviews and nursing notes.
• Review clinical documentation for accuracy, thoroughness, and clarity.
• Assist staff in maintaining medical charts in accordance with Compass policies and procedures.

Nursing Support and Delegation

• Delegate health care duties to direct support staff as needed, including medication administration.
• Administer medications and document them on the Medication Administration Record when needed.
• Provide therapeutic treatments that require a licensed practitioner.
• Train staff to provide routine clinical care, including proper positioning, safe lifting procedures, skin care, and vital signs.
• Assist with medical appointments and provide support during medical emergencies as needed.

Coordination and Communication

• Research health care resources and facilitate access for staff and the people supported.
• Communicate with insurance companies to support access to and continuity of care.
• Assist individuals with payment-related issues, including purchase orders and payment disputes.
• Communicate with families to promote teamwork and understanding regarding clinical issues.
• Serve as a liaison to pharmacies and medical professionals as needed.
• Communicate respectfully and positively with staff, family members, professionals, individuals, and community members.

Individual Support and Wellness

• Promote a neat and clean appearance for individuals through staff training.
• Provide training and support to help persons increase independence in managing their health.
• Encourage staff to support individual independence with activities of daily living and leisure activities in the home and community.
• Encourage exercise for both staff and individuals to support optimal health.
• Promote family involvement through effective communication and positive interactions.
• Support healthy nutrition for individuals at home and in the community

Professional Standards

• Provide constructive feedback to staff regarding clinical issues to strengthen the quality of care.
• Maintain the highest level of confidentiality regarding individual care.
• Participate in required activities and staff meetings.
• Perform all other duties as assigned.

Competencies

To perform this job successfully, the ideal candidate should demonstrate the following competencies.

Commitment

Demonstrates dedication to high standards, organizational goals, and the mission of Compass. Works with urgency, follows through on responsibilities, and persists through obstacles to achieve results.

• Takes initiative and follows through to make things happen.
• Maintains a positive, can-do attitude and consistently meets or exceeds goals.
• Demonstrates dedication to and understanding of the organization’s mission.
• Contributes to a positive team environment.
• Takes ownership of issues and problems, even when they originate in other areas.
• Works to meet and exceed internal and external client expectations.
• Overcomes obstacles to complete projects and tasks successfully.
• Continually improves personal performance standards and results.
• Identifies and applies process improvements to strengthen performance.
• Learns and applies new information quickly.

Customer Service

Meets or exceeds the expectations of internal and external customers by understanding their needs, responding professionally, and approaching colleagues and partners with a service-focused mindset.

• Treats customers with courtesy, concern, and professionalism.
• Responds promptly and politely to requests, concerns, and complaints.
• Anticipates customer needs and works proactively to address them.
• Follows up in a timely and effective manner.
• Recognizes every customer interaction as important.
• Delivers on commitments and monitors performance.
• Shares customer information with appropriate team members who need to know.
• Seeks feedback to ensure services, products, and consultations meet customer needs.

Effective Communication

Ensure important information is shared with the people who need it. Communicates clearly, listens actively, and adapts messages to support understanding and collaboration.

• Shares timely, accurate information with appropriate staff, families, professionals, and community partners.
• Communicates clearly in writing and in conversation.
• Listen actively and asks questions to confirm understanding.
• Uses respectful, professional language in all interactions.
• Documents relevant information accurately and appropriately.
• Adapts communication style to the audience and situation.

Qualifications

To succeed in this role, the candidate must be able to perform each essential duty satisfactorily. The qualifications below describe the required knowledge, skills, abilities, education, experience, and certifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Requires completion of a registered nursing program, including a Bachelor of Science in Nursing (BSN), Associate Degree in Nursing (ADN), or diploma from an approved or accredited nursing program, along with successful completion of the national licensing examination.

• At least 3–5 years of related experience working with children or adults in a caregiving setting.
• Prior experience navigating health care resources and insurance systems preferred.
• Supervisory experience preferred.

Language and Communication Skills

Must be able to read and understand simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings with customers, clients, and other employees.

Mathematical Skills

Must be able to add, subtract, multiply, and divide using basic numbers, including 10s and 100s, and apply these calculations to units of American money, weight, volume, and distance.

Reasoning Ability

Must be able to apply common-sense understanding to follow detailed but straightforward written or oral instructions and resolve basic problems involving a few concrete variables in standardized situations.

Computer Skills

Must be able to perform basic computer tasks using Microsoft Word, Microsoft Excel, Outlook, and other routine office systems.

Certificates, Licenses, and Registrations

Must be a Maryland Registered Nurse with current CPR certification. Additional related training and certifications are required as mandated by DDA standards, COMAR regulations, and other applicable regulatory standards.

Other Skills and Abilities

• Basic knowledge of COMAR standards and state regulations.
• Ability to interpret IP, IEP, and BP needs as they relate to individual care.
• Valid state driver’s license with a good driving record preferred, subject to approval.
• Ability to pass Compass background check and medical screening requirements.

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing this job, the employee is regularly required to sit, talk, and hear. The employee is also required to stand and walk and must occasionally lift or move more than 50 pounds.

Work Environment

The work environment described below is representative of the conditions employees may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
The position is performed in an office environment with a moderate noise level.

Compensation- $45 an hour

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