Order Processing Specialist

About Brand Junkie

Who We Are
Brand Junkie is a full-service branding and merchandising partner. From concept to delivery, we design, customize, and fulfill in-house - offering creative design, branding compliance, production, e-commerce store management, and distribution all under one roof. Our focus on quality, precision, and speed ensures every product makes an impact.

What Drives Us

• Embracing today's brand-centric buyer and delivering products that inspire lasting connections.
• Upholding strict branding compliance to protect and elevate the brands we represent.
• Offering end-to-end service-from design and personalization to hosting, fulfillment, and marketing.

Our Mission
"Connecting people & brands // Moving hearts & minds"

We partner with some of the most coveted brands in the world to deliver promotional items that create genuine "brand love" for our clients and their audiences.

Our Culture
We're a team of creators, problem-solvers, and doers who thrive on collaboration, hustle, and results. Every day brings new challenges, fresh ideas, and opportunities to push boundaries. At Brand Junkie, we set the standard, and we have fun doing it.


About the role

As a Sales Order Processing Coordinator, you'll play a key role in ensuring our sales operations run smoothly. You'll be the backbone of our order fulfillment process-entering data, managing communications, and resolving bottlenecks. This position is ideal for someone who thrives on precision, enjoys working collaboratively, and is passionate about keeping things organized and efficient.

What you'll do

• Accurately process sales orders, quotes, and fulfillment requests following established workflows.
• Purchase goods from third-party suppliers to fulfill customer orders.
• Works through tasks assigned efficiently and accurately.
• Collaborate with the sales team to ensure proactive communication and accurate order fulfillment.
• Maintain and update ERP and E-Commerce Admin platforms to support cross-departmental communication.
• Troubleshoot and resolve process bottlenecks to keep operations flowing.
• Keep your workspace clean and organized.
• Comply with company standards and policies as outlined in the employee handbook.
• Perform other duties as assigned to support the team.

Qualifications

• High school diploma or GED required; Bachelor's degree in business administration, or a related field preferred.
• Minimum of 1 year of experience in order processing, data entry, logistic, or administrative support roles.
• Strong attention to detail and accuracy in data entry and order handling.
• Problem-solving mindset with a proactive approach to addressing order delays or fulfillment issues.
• Proficient with basic computer applications and order management systems; experience with ERP systems a plus.
• Familiarity with inventory control or warehouse operations preferred.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong organizational and time management skills with the ability to manage multiple tasks.
• Demonstrated ability to work independently and collaboratively across departments.
• Strong verbal and written communication with a customer-faced mindset.
• Ability to multitask, prioritize, and resolve issues efficiently.

The pay range for this role is:

15 - 19 USD per hour (Cypress - Main Building)