Relationship Manager II - Healthcare Business Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected and valued. As a Relationship Manager II – Healthcare within PNC's Business Banking organization, you will be based in Pittsburgh, PA. PNC does not provide sponsorship for employment visas. Job Responsibilities Coordinates relationship‑management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals. Works primarily with clients of moderate risk and complexity, generally under moderate supervision. Acquires, expands, and retains client relationships to generate revenue and deepen share of wallet. Focuses on client opportunities by providing ideas and insights based on an understanding of the client’s needs and financial well‑being, thereby increasing engagement and loyalty. Builds an effective network of internal and external relationships, including community and industry contacts, to actively acquire new clients, expand existing ones, and enhance the client experience. Brings the entire bank to the client by presenting the full range of PNC’s products and services, leveraging reporting and sales tools to proactively identify and convert sales opportunities. Through discovery conversations, identifies and implements client solutions and collaborates with internal business partners as appropriate. Executes contact‑management strategy using available tools and resources, and regularly meets with business partners to communicate and review results and pipeline management. Core Values Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information in creating customized customer solutions. Managing Risk – Assesses and effectively manages all risks associated with business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Preferred Skills Book of Business Client Relationship Building Credit Credit Products Customer Engagement Decision Making Financial Analysis Identifying Sales Opportunities Competencies Client Relationship Management Customer Experience Management Customer Retention Decision Making and Critical Thinking Effective Communications Interpersonal Relationships Knowledge of Customers Selling Understanding Customer Needs Work Experience Roles at this level typically require a university or college degree with 5+ years of industry‑relevant experience. Specific certifications are often required. Lacking a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education Bachelor’s degree. Certifications No required certifications. Licenses Required licensing. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Eligible full‑time employees may receive medical/prescription‑drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short‑ and long‑term disability protection; 401(k) with PNC match; pension and stock‑purchase plans; dependent‑care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; and a robust wellness program with financial incentives. Paid time off may include maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional‑absence days each year, unless otherwise required by law; and 15 to 25 vacation days each year, depending on career level and years of service. Visit pncthrive.com to learn more about these programs. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Include "accommodation request" in the subject line and provide your name, the job ID, and your preferred method of contact. Emails not related to accommodation requests will not receive a response. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information will be kept confidential and used only as required to provide reasonable accommodations. PNC fosters an inclusive and accessible workplace and provides reasonable accommodations to applicants with disabilities who need assistance to perform the essential functions of the position. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal histories. California Residents Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr Fairygodboss