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Branch Banking Assistant Leader

Flagstar Bank

Position Title: Branch Banking Assistant Leader Location: Woodbury, NY 11797 Job Summary The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community. Responsibilities Drive market growth of primary client relationships and achieve growth targets in deposits, loans, and non‑interest income. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives. Support coaching, development, and mentorship of team members; assist execution of partner‑produced sales and marketing initiatives; reinforce training to branch teams to engage communities and customers and deliver against performance targets. Assist the Branch Banking Leader with talent‑management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring compliance with all applicable regulations. Deliver client engagement and education using available tools and systems; foster a culture of exceptional client experience aligned with the mission. Identify and mitigate reputational, regulatory, employee, and client risks by helping team members understand and adhere to all applicable bank policies and regulations; meet operational excellence standards. Perform special projects and additional duties as required; consistently adhere to regulatory and compliance policies; complete required compliance trainings; maintain compliance with federal, state, and local laws. Job Requirements High school or high school equivalency (GED, HiSET, TASC) or foreign equivalent. Minimum of 2 years of branch sales experience. Experience with a variety of banking products. Experience with banking risk management. Preferred Qualifications Undergraduate degree (4 years or equivalent) or equivalent experience. 4+ years of branch banking and/or financial institution sales experience. Experience in a leadership role. Job Competencies Creating diverse and cohesive teams. Education, coaching, and teaching. Followership. Objectively evaluating talent. Creating accountability. Demonstrates strong ability to build and maintain effective relationships with stakeholders through clear communication, proactive collaboration, and cross‑functional insight. Aligns relationship‑building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships by identifying needs and delivering tailored solutions to enhance overall client experience. Fosters or supports a positive work culture and productive environment, emphasizing effective customer and stakeholder relationships. Physical Demands The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving, or infrequent lifting. Benefits Benefits include medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. EEO Statement Flagstar is an Equal Opportunity Employer. For more information, consult the EEOC Know Your Rights and FDIC/Equal Housing Lender resources. #J-18808-Ljbffr

Vacancy posted 3 days ago
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